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Verizon confirms software glitch allowed upgraders to keep unlimited plan, but deal will be honored

verizon-4g-lte

AllThingsD has confirmed our suspicion that it was a software glitch that allowed iPhone upgraders to keep their unlimited data plans.

There is, however, good news for those lucky enough to have upgraded their phones before the glitch was caught:

[Verizon] said it would honor the unlimited plans of those customers who managed to upgrade while Verizon was working to fix its software.

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Comments

  1. Lloyd Quellette - 10 years ago

    Nice of Verizon to honor, but not allowing up graders to keep is just a sign of how Verizon is becoming less customer friendly as I know of AT&T customers with unlimited data who are upgrading to new iPhones and have been able to retain their unlimited data plans.

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Avatar for Ben Lovejoy Ben Lovejoy

Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com!


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