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Apple has begun training its AppleCare support staff on its upcoming OS X Mavericks, according to several sources. These sources say that training has begun today, and support staff will be required to learn about the operating system’s new features, installation process, and troubleshooting options for at least six hours over the course of the next few weeks…

Training on new Finder enhancements

Training on new Finder enhancements

The training is said to be similar in secrecy and style to the iOS 7 and iTunes Radio training, and it has yet to begin for all AppleCare employees. AppleCare advisors will learn the OS X Mavericks materials in small groups in order to prevent information about the training process from becoming public knowledge.


We first reported that Apple would release OS X Mavericks toward the end of October. With AppleCare starting training today, it seems likely that Apple is still targeting a launch for later this month.

Training on new Power features

Training on new Power features

OS X Mavericks includes several new features and enhancements, including Finder Tabs & Tags, an iBooks application, Maps integration, a redesigned Calendar, improved performance, bolstered multiple-monitor support, improved handling of notifications, and iCloud Keychain. The new OS will likely be available via the Mac App Store, but Apple is yet to announce pricing information.

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5 Responses to “AppleCare begins OS X Mavericks training ahead of likely launch toward end of October”

  1. how is this a software issue? I am stull running iOS7.0 GM (have been running the beta) and never had this problem up till a couple of days ago… I haven’t even updated to 7.0.2 yet.

    It just suddenly happened… looks more like a server issue… but whateve I hope they fix it soon I keep rebooting my phone to fix it.


  2. It seems that Mavericks just might even be free this year, though I don’t mind spending the money because Apple usually makes it so worth the small fee to upgrade, especially with the battery savings and system responsiveness with Mavericks


  3. IS any site to wishlist for new solution in mavericks?


  4. David Luis says:

    Will the Finder be as nifty as Pathfinder for OSX?, I doubt it – but I’m sure Apple will rip more than a few features