AOL has informed applicable users that it will be dropping support for accessing email from Apple’s iCloud service from its recently launched Alto webmail client. Alto is a web-based mail client that intelligently sorts and integrates email from services such as iCloud Gmail, Yahoo, and AOL. AOL has informed iCloud users who have logged into Alto that support for iCloud will be dropped on December 2nd:

Thanks for using Alto to read and send mail from your @iCloud, @me or @mac account. We’ve been honored to host those accounts and get great, positive feedback on the experience from users like you. But we’re sad to say that Alto will no longer support iCloud accounts as of December 2, 2013. We sincerely regret the frustration this will cause.

iCloud accounts will automatically be disabled in Alto on that date, but users can begin the process early by removing iCloud accounts from Alto manually. All iCloud accounts, no matter if the domain is @icloud.com, @me.com, or @mac.com will no longer be supported. AOL has not shared why it is dropping support for Apple’s email service, and AOL does not appear to be dropping support for any other provider.

Full email below:

Hey there,   Thanks for using Alto to read and send mail from your @iCloud, @me or @mac account. We’ve been honored to host those accounts and get great, positive feedback on the experience from users like you. But we’re sad to say that Alto will no longer support iCloud accounts as of December 2, 2013.   We sincerely regret the frustration this will cause.   You can close your account now by clicking the Plus sign (+) on the left of your Alto inbox, then clicking the iCloud account name and the Close Alto Account button at the bottom of the column that opens. Or you can simply wait and do nothing and you will automatically lose access on December 2nd.   We would love to continue giving you Alto’s great view of your non-iCloud email accounts. Any other supported IMAP-accessible email will continue to work, including Gmail, Yahoo! Mail, AOL Mail and others.   If you already added other accounts to this one, you can sign into Alto with one of those and re-add the other(s) to it. Unfortunately any stacks you might have created will have to be rebuilt.   Again – we are very sorry for this inconvenience!   If you have any questions, please reach us at altomail.feedback@aol.com.   Thank you, The Alto Team

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