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Apple SVP Jeff Williams sends letter to employees following supplier responsibility report

Alongside the release of Apple’s supplier responsibility report today highlighting working conditions within its supply chain, Apple’s Senior Vice President of Operations Jeff Williams has also sent out a letter to employees. In the past, CEO Tim Cook has been known to send out an email to employees following the supplier report. In today’s letter, Williams went over some of the key points from the supplier responsibility report and noted, “to drive accountability, we are now publishing a quarterly list of the names, countries, and participation status of the smelters and refiners in our supply chain.” Williams also mentioned new education programs, the launch of the Apple Supplier Environment, Health, and Safety Academy, and more.

The full letter from Williams only accessible to employees is below:

Expanding opportunities for workers in our supply chain

More than a million people across the globe play an integral role in the making of our products, from the smallest part manufacturer to the final assembly facility.

We believe each of those workers has the right to safe working conditions and to be treated with dignity, so we audit deep into our supply chain and hold our suppliers accountable to some of the industry’s strictest standards.

Today we’re releasing our eighth annual Supplier Responsibility report, and we are tremendously proud of the progress we made in 2013. We encourage you to read it on our new SR website. Here are some highlights you’ll find there:

  • We audited 451 factories at multiple levels of our supply chain, and our suppliers trained 1.5 million workers on their rights. Our suppliers achieved an average of 95 percent compliance with our max 60-hour work week.
  • Eighteen factories now offer our free education and development program for workers — twice as many as in 2012 — and in 2013 over 280,000 workers took courses to gain new skills.
  • In January 2014, we confirmed that all active, identified tantalum smelters in Apple’s supply chain were validated as conflict-free by third-party auditors, and we will continue to require all suppliers to use only verified tantalum sources. In addition, we are aggressively pursuing a critical mass of verified smelters for tin, tantalum and gold. And to drive accountability, we are now publishing a quarterly list of the names, countries, and participation status of the smelters and refiners in our supply chain.
  • We launched the Apple Supplier Environment, Health, and Safety Academy, an 18-month curriculum aimed at raising the level of EHS expertise in our supply chain. In 2013, over 240 factory personnel — representing more than 270,000 workers — enrolled in this program.

Respect for the people who make our products is a value that Apple holds dear. Check out the website, and if you’re interested in learning how you can contribute or you want to contact the SR team with additional questions, visit [redacted]

Jeff Williams

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Avatar for Jordan Kahn Jordan Kahn

Jordan writes about all things Apple as Senior Editor of 9to5Mac, & contributes to 9to5Google, 9to5Toys, & Electrek.co. He also co-authors 9to5Mac’s Logic Pros series.