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Apple sending out iTunes credits for customers affected by ebook price fixing

 

Apple has begun sending out iTunes Store credits to customers affected by the recently (partially) settled ebook price fixing situation. The lawsuit, which involves companies such as Apple, Amazon, Hachette, Harper Collins, Penguin, Macmillan, and Simon & Schuster, has not been fully settled as Apple recently appealed the ruling in which it was found guilty of conspiring to fix ebook pricing. Regardless, the company has sent out credits:

Amazon began sending out its credits earlier this week.

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Comments

  1. herb02135go - 10 years ago

    I disagree with the practice of credits for getting caught ripping-off consumers.

    Getting a credit is the equivalent of getting a coupon. Coupons are routinely given away to consumers to generate sales. It is not punishment to the company (and probably a tax write-off).

    Consumers should be compensated in the same way they paid for the goods at issue.

    Last, the attorneys are doubtful to be paid with store credits, probably some type of cash instrument. Why should consumers get any less? Was their money lost any less valuable than the consumers?

  2. Don Cullen - 10 years ago

    Gmail is marking the settlement emails as spam when it isn’t. To find the email, do a search “AG Settlement in:all” and if you got the email (chances are; if you bought a ebook via iTunes, you have an email), you’ll find it. If after doing a search you find nothing, then chances are you didn’t get any credit.

    If you find the email, but are paranoid of clicking on any links, just look at the ‘Activation Code’ part of the email, open iTunes yourself, and click on ‘Redeem Code’ and pop that activation code in there. iTunes will then spit out a message letting you know how much you got in free credits usable towards anything on iTunes (song, video, ebooks, apps). I used mine to buy two more ebooks I’ve been wanting to read.