... iPhone is nice and all, but I hardly see any particular reasons why businesses would fall over it. Push email, soddy mail/Exchange integration, anyone?
But the charts above only measures satisfaction. Considering iPhone users are unlikely to be the standard, push-emailin', enterprise user - it is likely iPhone just found a niche in the enterprise market. And really satisfying people there. It won't be strange to see Blackberry ranked lower - way too many people are forced to use Blackberry and view it as abhorrent chains of perpetual slavery. And yet they did much better than *anyone* else.
As a corporate user of both a BlackBerry and an iPhone within a large, internationally-recognized corporation, I feel I have quite a bit of practical experience with both platforms with Exchange.
In short, I find the iPhone to be much more capable than the BlackBerry in terms of the enterprise. Exchange folders? Every serious Outlook use uses them to categorize stuff (depsite Microsoft's poor implementation on the back-end). With BlackBerry they're virtually unusable. With the iPhone it's a natural and fast concept. Exchange Calendaring? iPhone wins hands down in terms of scheduling, navigating, and accepting/rejecting events.
But the iPhone's enterprise leadership goes far beyond Exchange. Cisco VPN? Again, iPhone wins in terms of simplicity and reliability. Access to PeopleSoft and SAP web interfaces? BlackBerry is frustrating and ultimately pointless; iPhone can do it well.
Is it just me? I don't think so. Go to any airport business lounge and you'll see a huge and growing number of iPhone users.
I work for one of the largest global energy providers and we are all forced to use O2 XDAs with slideout keyboard.
As i struggle daily working through the device various freezes, restarts and lockups as it attempts to run Windows mobile i feel part of myself dying slowly.
Business people aren't dumb, once more and more senior people who manage contracts or are responsible for budgetary spend get their hands on an Iphone, the quicker i think we'll see growth.
What Apple should be doing is working with enterprise and network providers to develop software solutions to further manage the administration of iphone handsets. Itunes is fine for consumers but enterprise users need a better administration tool.
... up Exchange on the iPhone is a hell of a lot easier than setting it up on a full blown MAc running Entourage. Can't wait for Snow Leopard's integrated Echange support so I can ditch Entourage.
That reminds me of my IT desktop support person trying to set up Exchange email on my BlackBerry. It ended up taking 3 people about 6 hours to get it working.
When I got my iPhone, it took me about two minutes to set it up myself - and I am a total non-expert at such things.
And the iPhone email client is much more useful than the BlackBerry emailer. I'm not sure who the folks are who complain about the iPhone Exchange capabilities - perhaps their enterprise is using an ancient version of Exchange???
To add to the above comments and please feel free to critique, but with Apples iPhone SDK, can businesses global, large, medium and small benefit from either doing it themselves or hiring a iPhone App developer that can create specific business-need apps to their iPhone?
Is Apple's SKD for the iPhone simpler to use than others like RIM or Windows Mobile? I don't know.
But in the end, specific business-need apps, would that not be a plus in the future also?
Delicious
Digg
StumbleUpon
Reddit
Facebook
Google
Yahoo
Technorati
Comments
Don't get me wrong...
... iPhone is nice and all, but I hardly see any particular reasons why businesses would fall over it. Push email, soddy mail/Exchange integration, anyone?
But the charts above only measures satisfaction. Considering iPhone users are unlikely to be the standard, push-emailin', enterprise user - it is likely iPhone just found a niche in the enterprise market. And really satisfying people there. It won't be strange to see Blackberry ranked lower - way too many people are forced to use Blackberry and view it as abhorrent chains of perpetual slavery. And yet they did much better than *anyone* else.
iPhone wins for the Enterprise.
As a corporate user of both a BlackBerry and an iPhone within a large, internationally-recognized corporation, I feel I have quite a bit of practical experience with both platforms with Exchange.
In short, I find the iPhone to be much more capable than the BlackBerry in terms of the enterprise. Exchange folders? Every serious Outlook use uses them to categorize stuff (depsite Microsoft's poor implementation on the back-end). With BlackBerry they're virtually unusable. With the iPhone it's a natural and fast concept. Exchange Calendaring? iPhone wins hands down in terms of scheduling, navigating, and accepting/rejecting events.
But the iPhone's enterprise leadership goes far beyond Exchange. Cisco VPN? Again, iPhone wins in terms of simplicity and reliability. Access to PeopleSoft and SAP web interfaces? BlackBerry is frustrating and ultimately pointless; iPhone can do it well.
Is it just me? I don't think so. Go to any airport business lounge and you'll see a huge and growing number of iPhone users.
_?
Funny, I thought push email was a good thing.
~ KA
OOhhh i wish
I work for one of the largest global energy providers and we are all forced to use O2 XDAs with slideout keyboard.
As i struggle daily working through the device various freezes, restarts and lockups as it attempts to run Windows mobile i feel part of myself dying slowly.
Business people aren't dumb, once more and more senior people who manage contracts or are responsible for budgetary spend get their hands on an Iphone, the quicker i think we'll see growth.
What Apple should be doing is working with enterprise and network providers to develop software solutions to further manage the administration of iphone handsets. Itunes is fine for consumers but enterprise users need a better administration tool.
Thats my 5 pence!
Settting...
... up Exchange on the iPhone is a hell of a lot easier than setting it up on a full blown MAc running Entourage. Can't wait for Snow Leopard's integrated Echange support so I can ditch Entourage.
That reminds me of my IT
That reminds me of my IT desktop support person trying to set up Exchange email on my BlackBerry. It ended up taking 3 people about 6 hours to get it working.
When I got my iPhone, it took me about two minutes to set it up myself - and I am a total non-expert at such things.
And the iPhone email client is much more useful than the BlackBerry emailer. I'm not sure who the folks are who complain about the iPhone Exchange capabilities - perhaps their enterprise is using an ancient version of Exchange???
Business Apps
To add to the above comments and please feel free to critique, but with Apples iPhone SDK, can businesses global, large, medium and small benefit from either doing it themselves or hiring a iPhone App developer that can create specific business-need apps to their iPhone?
Is Apple's SKD for the iPhone simpler to use than others like RIM or Windows Mobile? I don't know.
But in the end, specific business-need apps, would that not be a plus in the future also?
Post new comment