Verizon asks: "did you leave because of the iPhone?"
We are going to try very hard not to jump to any big conclusions on this one. Verizon is asking a whole lot of iPhone questions to its departing customers according to BGR. Remember, there were some questions about Apple hiring EVDO engineers and the length of AT&T's exclusivity contract with Apple. Here are the screengrabs:
Notice that all of these are things that Verizon could do except for one. Or?
You'll also recall that Verizon turned down the iPhone initially before Apple went to its second choice, AT&T.
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Comments (55)
Hi,
new chipsets will include EVDO and 3G HSPA on the same chip, so it is just a matter of time until we see an iPhone which works all around the world with 3G *and* with EDVO networks like Sprint and Verizon.
Kind regards,
Jan Fuellemann
yea i knew it, thanks for clarifying, the new chipsets will probably be in the ones getting released in the summer
These new, unreleased chipsets are unproven in terms of reliability, power and performance.
Like the Palm Pre, I wouldn't count on anyone's future product until its delivered.
I remember us all waiting for the Intel Itanium CPU. It was going to be the next great CPU that would sink all others. Although it was delivered, it sucked in terms of price and performance, and very few have bothered with it.
Verizon turned down the iphone right ?
How can anyone think of getting a phone without V-Cast???
Apple wanted to kill V-Cast on the iPhone, and make it optional at best.
Verizon was there to protect V-Cast Equality. It's customers LOVE V-Cast, and wouldn't live without it.
please please please please tell me you were being sarcastic.. if so then "lol"
No kidding. I've used Verizon for years (except when I lived in Denver for a year and left Verizon for the *GASP* iPhone) and I've never once used VCast. Sure i toyed with it for like a week but the content isn't that great. Even when I had the iPhone my friend had an LG Voyager with mobile television and was always trying to tell me his phone was better. Well, to each his own, but yeah right.
I can not believe you just said that. I've been a verizon customer for 12 years and VCast is nothing more than an delay in waiting for the iPhone. I've almost left Verizon 4 times this year alone however, ATT service and most of my friends and family keep me holding on to hope that the iPhone will someday come to Verizon.
That's Right! Bet they are rethinking that decision. Although I'd switch back in a second if they introduced the iPhone. I was happy with Verizon, I can't say the same for AT&T
Not having anything against Verizon service, I left Verizon for an iphone. Taking not only my phone but the other two phone with me.
Now Verizon is going to lose my home phone and internet service because their DSL is to slowwwww.
Verizon lost my cellular business to AT&T for the iPhone; they also lost my land line service because, frankly, other than 911, there's no reason to have a land line if you have a decent cellular service at the house. (I also added a MagicJack for VOIP.)
.
However, Verizon's FIOS rocks for both internet and television services. My FIOS internet is twice as fast as my old TWC, never has a slowdown, has alway been up for the last 5 months. Very satisfied. And the television service has more channels, many more HD channels, much better picture quality, and is cheaper to subscribe to than Time Warner was.
Without a land line, how are you going to get out of The Matrix? Duh.
LMFAO
Ummm, just head to the one Mr Wizard directs me too...
.
D'oh!
I switched from Verizon to AT&T for the iPhone. Verizon called and ask if I would join a focus group on why people left Verizon for AT&T. There were 12 participants in this focus group and 10 left for the iPhone, 1 left because her children were all on AT&T (presumably because of the iPhone) and 1 left due to complaints about Verizon service
I emailed Verizon wireless customer service and let them know that I plan on switching all 3 of my lines to AT&T wireless as soon as my contracts expire (2 months) strictly because of the lack of availability of the iPhone on their network. I encourage everybody who feels the same way to email Verizon and voice your opinion.
yea have verizon too and agree with you 100% cuz then they will see they will start losing people and realize that they were the biggest idiots for turning down the iphone
I just emailed Verizon as well... But I emailed to inform them I was a happy Verizon customer and switched to the iPhone. Now I'd switch in a second if I could get the iPhone on their network. Frankly, AT&T sucks. More dropped calls and lots of Dead Zones
I'll wait for verizon to get the iphone (eventually it will)
ATT service stinks and reception in my area is crap
I have had the iPhone since it was released and I dislike the coverage and lack of high-speed data in all but several larger markets. I left a CDMA provider for a GSM provider in ATT and I would like to go back to CDMA but not without the iPhone or something closer to it that available currently.
D
I left Verizon for ATT. ATT doesn't even have native coverage where I live, I constantly roam (they haven't kicked me off yet). If Verizon got an iPhone, I would switch back.
Greetings:
My iPhone was net new for AT&T and not a customer "loss" for Vz - yet. I kept my other family phones (4 + laptop card) on Vz due to the pragmatic financial benefits of the family & friends plan. That, along with than more than a bit of family loyalty/obligation to an XXO.
In a heartbeat, they would all be iPhones on Vz, if available. On the other hand, when/if AT&T and Apple offer tethering, I will immediately be dropping one VZ phone and the 3G card.
Verizon has the worst customer service on the planet. My wife and I actually paid the $350 to cancel 2 phones with them because they kept extending our contract without telling us.
AT&T coverage isn't as great as they make it out to be, but at least their customer service tries to help.
I am an iPhone user.
you must be joking and or work for AT&T cause what you just wrote shows that you obviously have no idea what it's like to deal with either's customer service department. if you did, you'd know that Verizon's customer service actually knows what they're talking about, when AT&T just pay idiot's to say "Thank you for using AT&T"...
I live in Los Angeles, and all cell services are about the same here as far as my experience goes (I've had them all: ATT/Cingular, Verizon, Sprint, etc.)
I don't recall better customer service or fewer dropped calls with Verizon, but there was a difference in sound quality, and the dropped call behavior with Verizon was different. ATT, if you lose the signal drops the call pretty quickly. Verizon seemed to try to hold on, but you ended up not hearing each other and having to hang up and redial to continue the conversation. Same end result.
I'd consider switching back to Verizon if they had better pricing and an iPhone offering, but I'm not pining away for them.
I live in LA too and I must say that I hardly notice any real difference between the services. I never used EVDO with VZW so I can't really compare speeds but in terms of dead zones I've only hit one with ATT. With Verizon my house was a deadzone! Stupid lying commercials :(
After listening to and reading comments about wireless phones. I've decided the best service is the one the other person has. The iPhone is great, it's the service that will always be an issue, regardless who the provider is.
I went back to my Verizon Wireless store to confirm what my early termination fee would be and indicated that I had switched to AT&T for the iPhone. The (extremely) naive sales person indicated that if anything breaks, it'd cost $600 to fix it. So yes, I left because of the iPhone and in part because AT&T has a tower on my college's campus and Verizon doesn't.
I work for Verizon Wireless, as such I get a free phone and service. However I, and many people I work with, are Apple fans. Since I cannot live without the iPhone, I've purchased one, and actually pay for service thru AT&T to use. I must say, the region in which I live (North East), 3G is rarely seen on my iPhone, and I am constantly dropping calls. I have the luxury of carrying 2 phones with me all the time, and not that I'm bragging up the company I work for, but the service, and high speed data network is MUCH, MUCH better with Verizon. In a heartbeat, I would purchase a Verizon branded iPhone. --I have no inside information on future phones; I'm with the rest of you in wishing that the iPhone was available on whichever carrier we choose to use. My hope is that Verizon has noticed the iPhone is not going away, and they act quickly in making the device available to its customers!
I agree with everythng you stated!!! I'll switch back instantly. I left Verizon because of the iPhone.... i may need to leave the iPhone because of AT&T.
(seriously, more dropped calls in 1 month of AT&T, then the entire 4-5 years I was with Verizon), And I travel from SF, to Miami to NYC.. all same results