Apple Music and Beats 1 lead Ian Rogers has unexpectedly left Apple two months since the Apple Music launch. Although Apple Music app has received some criticism, Rogers’ primary responsibility, Beats 1, has received much critical acclaim and has been widely praised, so it is surprising to see a resignation out of the director. The Financial Times first reported the departure, which has now been confirmed by Apple.
AAPL Company ▪ Today
AAPL Company ▪ August 27
According to a new report out of market research firm StellaService, Apple’s customer service took a turn for the worse during the second quarter of 2015. The firm, who develops its data by tracking and evaluating online retailers on a daily basis, claims that Apple is now ranked 25th in terms of customer service among the companies it profiled. Retailer L.L.Bean ranked first, while Apple retail head Angela Ahrendts’ former company Burberry ranked 7th. In the “electronics/media” category, however, Apple was the only surveyed company to place.
Earlier this year, reports began to suggest that Apple would launch the iPhone 6S and iPhone 6S Plus in an additional color beyond the Space Gray, Silver, and Gold options that have been available in the popular iPhone 6 and iPhone 5s. Since then, there have been conflicting rumors regarding Apple’s color choice: some (including the Wall Street Journal) have claimed that the new iPhones would come in “pink,” while some analysts have referred to the color as “Rose Gold” (the discrepancy could be attributed to the similarity between colors). Today, our sources have confirmed that the new iPhones will actually come in a color that is unmistakably Rose Gold in both appearance and name…
While Apple will unveil a pair of next-generation iPhones at its September 9th event, the iPhone 6S and iPhone 6S Plus, don’t expect a new 4-inch “iPhone 6c” to show up on stage. Sources say that while Apple has been working on a new 4-inch iPhone with the capabilities of last year’s iPhone 6, the device is not yet ready to ship. Interestingly, Apple has also internally prototyped a new, smaller iPhone with a 3.5-inch display, the same size of the iPhone’s screen from the first model in 2007 to the iPhone 4S in 2011, but it does not appear that the company plans to move forward with actually releasing such a device.
Apple has just sent out official invitations to media outlets (via CNBC) for its next special event on September 9th. The tagline this year reads “Hey Siri, give us a hint.” The event will take place at 10 am PT at Bill Graham auditorium in San Francisco, California, which was rumored to be the venue ahead of the invites. Apple’s September event is set to include the next generation iPhone 6S and iPhone 6S Plus as well as the long awaited Apple TV hardware update.