Apple issuing refunds for Final Cut Pro X

TheNextWeb reports that Apple has begun returning the $299 purchase price of Final Cut Pro X to customers who are unsatisfied with the product’s features and capabilities.  Cupertino has begun issuing refunds to those who have filed an official request using Apple’s Mac App Store Customer Service form.

Some customers have received sympathetic email responses from Apple support staff, including:

“Moving forward, I understand that you are not satisfied with the app “Final Cut Pro”. I can certainly appreciate you would like a refund, and I would be more than happy to help you out with this today. In five to seven business days, a credit of £179.99 should be posted to the credit card that appears on the receipt for that purchase.

Please note that this is a one time exception because the iTunes Terms and Conditions state that all sales are final.”

This is an interesting gray area because Mac Apps purchased through the Mac App Store aren’t usually up for return so long after they are purchased (unless you re in Taiwan).  Whereas boxed software, especially Pro level stuff, usually has a longer guarantee even if there are restocking fees. Read more

Fring adds native iPad 2 to its 4-way video conferencing device list

We’re expecting Skype’s iPad client at any moment now, but old Skype collaborator and new foe Fring already has lept ahead with the ability to video conference between four people, right in the iPad 2 window, at the same time.

The update also includes bugfixes, drag and drop navigation, Bluetooth support and connectivity improvements.

More shots below: Read more

Apple changes its rules in Taiwan to allow users 7 days to test an app?

We haven’t gotten official word on this but the Economic Times of India is reporting that Apple changed its return policy on Apps from minutes to 7 days.  We reported earlier this month that Taiwan gave both Apple and Google two weeks to comply withits consumer protection mandate.

An official said the lack of a return and refund mechanism violated the Consumer Protection Act. In an example of the problem the city government is trying to prevent, Yeh cited a case of software bought on Apple Store on Thursday that did not work, but left the buyer without recourse.

It appears that Apple has complied (Google, less so): Read more

Skype for iPad with video calling promotional video (update: it’s legit)

We’re not exactly sure what’s going on here, but Skype apparently posted a promotional video for an official iPad application this morning. The video has been deleted (if it ever existed) but it looks like the real thing, based on a purported  re-upload by RazorianFly. If legit, Skype for iPad looks amazing, has video calling, 3G and WiFi support, and an easy to navigate interface with animations and clean graphics. Real or fake?

Update: A Skype executive confirmed it’s legit to TUAW.

Try your luck below…

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Apple posts iCloud transition FAQ; Mail, Contacts, Calendar and Find my iPhone web apps stay

Apple has posted a new web page that is dedicated to answering frequently asked questions about the transition from MobileMe to Apple’s new iCloud service, which launches this fall (via TechCrunch). The webpage explains which services are staying with iCloud and which are going (shown in image above). Those are in addition to these new services:

  • iTunes in the Cloud
  • Photo Stream
  • Documents in the Cloud
  • Automatic downloads and purchase history for apps and books
  • Backup and restore

The site also says that users will be able to migrate their current .Mac or MobileMe username to the iCloud service. A big question as of late has been over whether or not iCloud will include functionality in the browser; Apple answers:

Yes. Web access to iCloud Mail, Contacts, Calendar, and Find My iPhone will be available at this fall.

Current MobileMe services such as iDisk, Web Gallery, Mac-based sync services, and iWeb published websites will still be supported, for current MobileMe and .Mac (where applicable) users, until June 30, 2012. New iCloud users, which can sign up for a free account as a part of iCloud, will not be able to access those features.

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App makes your iPad 2 transparent

If you loved the i3D app which tracks your eye movement through the iPad 2′s front camera to create an illusion of a glasses-free 3D display, here’s another entertainment entry that you’d want to show off to your friends. It attempts to make your tablet’s display “invisible” by employing some back-camera wizardry in conjunction with accelerometer and gyroscope data.

In a nutshell, the program tracks the movement of your iPad and updates the display accordingly in order to keep the background image aligned as if the display were transparent. Plus, you can load up your own image and turn it into an endless Kaleidoscope-like browsable surface. The program also responds to perspective tilt and throws realistic shadows for some added wow. Developer Levity Novelty conveniently calls it Invisibility. You like? It’s a 99 cent download from the App Store. Two more clips right below…

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