The Australian Competition and Consumer Commission, a business competition watchdog organization, has forced Apple to make modifications to its refund policy in order to comply with consumer protection legislation, reports the Sydney Morning Herald. According to the group, Apple misled customers with regard to what types of refund or repair they were entitled to.
According to the claims, the U.S.-based company did not provide customers with sufficient compensation for faulty devices to comply with Australian law. Now Apple has been forced to re-evaluate its practices and will have to re-examine countless potential violations that took place over the past two years. Failure to comply with the new policy could result in a massive class-action lawsuit against Apple.