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Apple ID websites down for some, not working properly for others

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The Apple ID websites appleid.apple.com and iforgot.apple.com are not working properly for some users, with reports of a variety of glitches starting from yesterday afternoon. Some are reporting that the sites are completely down for them, while others describe problems ranging from being trapped in password-update loops to problems updating verification devices.

https://twitter.com/victoriayslas/status/730280724834590721

I was able to verify one of the problems myself …


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How-To: Create a free Apple developer account for sideloading apps

Xcode Free Apple Developer Account

Starting with Xcode 7, Apple made it possible to sideload apps on the iPhone, iPad, and Apple TV using a free Apple ID. Although a paid developer account is still required to deploy apps to the App Store, users wishing to sideload open source apps on a personal device can do so with relative ease. In this post, we’ll show you how easy it is to create a free Apple developer account for sideloading apps using Xcode.
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Security How-To: Enable two-factor authentication on iOS 9 and OS X El Capitan

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Three years ago to the day, Apple added in two-step verification to help improve user security. The verification method relied on the user having another device readily available to help authenticate a sign-in. As of today, Apple has taken that security further by now offering two-factor authentication to all users running iOS 9 and OS X El Capitan.

Both methods strive to increase a user’s foothold in security practices, but both go about doing so in very different ways. Luckily, Apple has chosen to make sure that the end user experience is phenomenal no matter what method they choose.

Getting started, or switching to the new two-factor authentication is not without it’s questions. Let’s dive in and resolve them.


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Digital property after death issues continue as Apple requires court order for widow to get late husband’s Apple ID password

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CBC News is reporting that Apple would not disclose Apple ID passwords to a widow after presenting her late husband’s death certificates and her will. Instead, Apple demanded Peggy Bush, 72, to attain a court order in order to gain access to the account. See the video after the jump for the full story.

Initially, Apple said that a death certificate would suffice but the company changed its mind on followup calls, making this situation even more frustrating for Bush. She just wanted to play her iPad freemium card game in peace. Law regarding digital assets after death is murky, although Bush points out that death certificates enabled her to transfer pensions and benefits, making it seem ridiculous that Apple would also not cooperate with the same information.


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Apple ID web portal gets a friendlier, modern makeover

Apple ID web portal

After years of featuring the same, arguably stale design, Apple has redesigned the Apple ID web portal with a friendlier, modern look. The updated website now features product imagery including a girl wearing an Apple Watch Sport while using an iPhone and a MacBook can be seen with the logo illuminated in the background. The previous landing page featured app icons for iCloud, the App Store, iBooks, and other services that use Apple IDs, which were updated from iOS 6 to iOS 7 while the layout remained the same.


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Apple sends notifications to encourage Apple Music renewals as first trials expire

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Screenshot 2015-09-29 10.42.38Image via Jon Brodkin

Tomorrow will mark three months since the launch of iOS 8.4 and Apple Music, and this means that the first free trial sign-ups will begin expiring. In its latest push to retain users, Apple has begun emailing users with set-to-expire trials as well as pushing notifications to their devices. As can be seen in the image above, the notification encourages users to renew.

As we learned in the summer, users who do not manually end their free trial with Apple Music will be automatically opted into continuing their subscription for either $9.99 or $14.99 (family plan). Users who wish to not continue with Apple Music can disable their subscriptions manually via their iTunes account page. Last week, our own Ben Lovejoy weighed the pros and cons of Apple Music in order to make his own renewal decision.


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The truth about HackingTeam, jailbreaking and iOS – and how to keep your device safe

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Editors note: Will Strafach (@chronic) runs a mobile security services firm helping enterprises protect their employees and confidential data from mobile threats. Fast and thorough analysis of the compiled binaries found within the HackingTeam dump was possible using their upcoming cloud-based iOS application analysis platform, using highly advanced pattern-matching and heuristic techniques to detect threats and privacy leaks within applications installed on enrolled mobile devices. He can be reached at will@wstraf.me if any readers have further questions or concerns regarding HackingTeam or other iOS malware. 

Written by: Will “Chronic” Strafach

There has been a lot of mixed information and speculation in the media recently in regards to the HackingTeam leak and what it all means for iOS users. Do the surveillance tools the group has reportedly provided to governments and law enforcement present a risk to the average iPhone and iPad user? That’s a question we’ve been getting a lot, so I will attempt to present all of the facts based on the recently leaked documents detailing the HackingTeam’s tools, as well as my opinion on the impact of certain aspects for iOS devices. Advanced users will already be aware of what I am about to state, but for everyone else, here’s what we’re dealing with:

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How-To: Upload your photos into iCloud Photo Library from your iOS device and iCloud.com

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Photos preview at WWDC 2014

Apple announced Photos last year during the WWDC. The Photos app along with iCloud Photo Library will allow you to store all of your photos in the cloud with iOS 8 and OS X Yosemite, provided you upgrade your iCloud storage space to accommodate your iCloud Photo Library. Photos will end up replacing Aperture and iPhoto. You can upload your pictures to iCloud Photo Library via iCloud.com. Currently this feature is in a public beta and this how-to article will discuss how to get a head start and upload your pictures to iCloud Photo Library before Photos becomes available for the Mac to the public.


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iOS 8 How-to: Set up and Use Find My iPhone, iPad and iPod touch

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Find My iPhone

Find My iPhone was first released in June 2010 initially for the iPhone. Now, Find My iPhone allows you to track the location of your device, be it an iPhone, iPad or iPod Touch, in case it gets lost or stolen. This is a great benefit because when you locate your device using Find My iPhone, the device makes noise until it is found and will show you were it is located using Apple Maps. Recently, the police used Find My iPhone to track and save a woman’s life. However, Find My iPhone did require the device to be turned on and connected to the internet in order for it to work completely. New with iOS 8, you have the option to automatically send the location of the device to Apple when the battery is critically low. In this how-to I will discuss how to set up Find My iPhone, and how to use Find My iPhone.


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Five Apple logins remain unprotected by two-factor authentication when using an unknown device

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[youtube=https://www.youtube.com/watch?v=IKKZfZUqk3I]

More than four months after Tim Cook promised emailed login alerts and the reintroduction of two-factor authentication in the wake of the high-profile celebrity iCloud hacks, five Apple logins remain unprotected by the system. Hackers of NY founder Dani Grant used videos to demonstrate each of the vulnerabilities in a blog post.

Grant showed that two-factor authentication isn’t needed when using an unknown Mac to login to iMessage, iTunes, FaceTime, the App Store or Apple’s website. According to Grant, only one of the five services sent an email notification advising that an unknown device was used to log in … 
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Phone Breaker iCloud-hacking software now supports 2FA, allows access to WhatsApp & iWork files

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Elcomsoft’s Phone Breaker software, used by law enforcement agencies but also thought to have been used by iCloud hackers to access celebrity nudes, has been updated to support accounts using two-factor authentication, reports MacWorld. It can also now access WhatsApp message files and iWork documents.

It’s not as scary as it sounds – the software can only be used once the attacker already has an Apple ID and password, together with either a second trusted device or your recovery key. A phishing attack is the most common way to obtain these, so as long as you use strong, unique passwords and don’t click on links in emails claiming to be from Apple, you should be safe. But it does allow users of the software to download either entire iPhone backups or selected data direct from iCloud much more easily than having to go through a compromised device by hand.

The more security-conscious will, though, want to heed Apple’s advice not to store your account recovery code on any of your devices: the software can automatically scan both your Mac and any external drives for these.

If you don’t yet have a recovery code for your Apple ID, do get one: even an unsuccessful hack attempt can lock you out of your account, and without a recovery key, there’s no way back in.

Via Engadget

Dashlane password manager can now automatically change your password on 50 top US websites

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dashlane

Password managers are a great way to have strong, unique passwords for each website you access – but vital as it is these days, there’s no denying that it’s a chore to change them. Dashlane, a Mac and Windows password manager app, aims to take away the pain by doing it for you automatically across 50 top US websites like Apple, Amazon, Dropbox, Facebook, PayPal, WordPress and Twitter.

Importantly, the app can even cope with sites that employ two-factor authentication to login or change a password, prompting you for the code when required … 
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PSA: Make sure you have a recovery key for your Apple ID – you’ll need it if you get hacked

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If, like me, you skipped over the recovery key step when switching on two-factor authentication for your Apple ID, thinking that having the password plus a trusted device was sufficient, you’ll want to correct that.

TheNextWeb‘s Owen Williams recently found that if someone tries to hack your account, and you get locked out, there’s no way back in without a recovery key.

While Apple states on its website that a new recovery key can be generated so long as you know your password and have access to one of your trusted devices, this is not true once the account is locked. No recovery key, no access. No amount of pleading by Williams would persuade Apple to help. Apple increased its security measures following the phishing attack on iCloud.

In Owen’s case, he did have a key, he just couldn’t find it. It was only by digging it out of a Time Machine backup that he was able to regain access to his account.

So, if you don’t yet have a recovery key, or can’t lay your hands on one, here’s what you need to do:

  • Go to My Apple ID

  • Select Manage your Apple ID and sign in with your password and trusted device

  • Select Password and Security

  • Under Recovery Key, select Replace Lost Key

iOS 8 How-to: Set up and use Family Sharing

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Before Family Sharing, there was Home Sharing, which allowed you to share apps and media with your family by having an Apple ID that contained the purchases to be used on up to five computers and an unlimited number of iOS devices. For your family to make purchases with that Apple ID, they either know the password to that Apple ID (which also means they can access your passwords, credit card information, documents), or they have to go to the account holder every time they want to purchase an app or music.

Now with iOS 8 there is Family Sharing and it does not require sharing an Apple ID. Instead your family of five (six including yourself) each have their own Apple ID with the same credit card and can download apps and iTunes. Your family does have to have their Apple ID based in the same country. Also, parents can approve their kids’ purchases right from their device. Besides managing the App Store and iTunes purchases, Family Sharing can help you track where your children are using Find My Friends and can help find their lost devices using Find my iPhone.

Family Sharing also allows you to easily create a shared family calendar and shared family reminder list that anyone in the family can view and edit. It also creates a shared family photo album. In this how to, I will discuss how to set up Family Sharing and how to use it.


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How-to: Safely delete or change an iCloud account from your Mac or iOS device

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First off, before we begin and actually discuss how to safely delete or change an iCloud account, we should discuss the different scenarios as to why you might need to delete or change your iCloud account off of your device.

  1. If you are using the same Apple ID as a family member for iCloud, your contacts, calendars, and other content could be merged, or you might be getting each other’s iMessages and FaceTime calls. That’s not an ideal situation if you prefer to keep your data separate.
  2. The email address associated with the Apple ID you are using for iCloud is no longer a valid, active email address. In that case, you’ll need to change the email address associated with your Apple ID.

To get started making the necessary changes to your account on an iOS device, go into the Settings app and scroll down until you see iCloud. To delete the iCloud account from the device, just press “Delete Account.” To do this on a Mac, go into System Preferences and choose iCloud, then press the “Sign Out” button.
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Apple ID two-step verification feature rolls out to dozens of new countries

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Apple this week has greatly expanded the availability of its Apple ID two-step verification, bringing the feature from 11 countries to 59 countries. Two-step verification for Apple IDs uses either iOS’s Find my iPhone application or SMS to provide login verification in addition to a password. The feature first rolled out for both Apple ID and iCloud IDs in early 2013 and it expanded to a few more countries later that year. Here are all the countries that support two-step verification (both the original countries and the new ones):


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Apple denies iCloud breach was responsible for device lockout attack, advises users to change passwords

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Last night we reported that several Mac and iOS users were finding their devices remotely locked by hackers who had gained access to the users’ Find My iPhone accounts and demanded a ransom to return the devices to a working state.

Today Apple issued a statement on the problem, noting that—as suspected—the iCloud service itself was not actually breached, but individual user accounts may have been compromised through password reuse or social engineering:


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Australian Mac and iOS users find devices remotely locked, held for ransom (and how to keep yours safe)

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The Sydney Morning Herald reports that several Australian Mac, iPhone, and iPad users are finding that their devices have been locked remotely through Apple’s Find My iPhone service by someone using the name “Oleg Pliss.” The hacker (or hackers) then demand payments of around $50 to $100 to an anonymous PayPal account in order to restore the devices to their owners.

An active thread on Apple’s support forum was started yesterday as users started to discover that they had been targeted by the attack. According to that discussion, users are finding all of their devices locked at once rather than a single device per user. Based on that report and the fact that Find My iPhone is being used to hold the devices hostage, it seems likely that the perpetrator has gained access to these users’ iCloud accounts—possibly through password reuse by those users—rather than some device-specific malware or hack.


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Chinese iOS malware stealing Apple IDs and passwords from jailbroken devices

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Security researcher Stefan Esser (via ArsTechnica) has discovered that an issue reported on Reddit as causing crashes on jailbroken iPhones and iPads is actually a piece of malware designed to capture Apple IDs and passwords from infected devices.

This malware appears to have Chinese origin and comes as a library called Unflod.dylib that hooks into all running processes of jailbroken iDevices and listens to outgoing SSL connections. From these connections it tries to steal the device’s Apple-ID and corresponding password and sends them in plaintext to servers with IP addresses in control of US hosting companies for apparently Chinese customers.

Early indications are that the source of the malware is likely to have been from a tweak downloaded from somewhere outside of Cydia. Esser has identified that the code only runs on 32-bit devices, meaning that the iPhone 5s, iPad Air and iPad mini with Retina display are safe, while other devices are vulnerable.

The blog post says that the malware is easy to check for, but may not be easy to remove. Using SSH/Terminal, check the path /Library/MobileSubstrate/DynamicLibraries/ for the presence of either Unflod.dylib or framework.dylib.

Currently the jailbreak community believes that deleting the Unflod.dylib/framework.dylib binary and changing the apple-id’s password afterwards is enough to recover from this attack. However it is still unknown how the dynamic library ends up on the device in the first place and therefore it is also unknown if it comes with additional malware gifts.

We therefore believe that the only safe way of removal is a full restore, which means the removal and loss of the jailbreak.

Cydia developer Jay Freeman, aka Saurik, pointed out on Reddit that adding random download URLs to Cydia is as risky as opening attachments received in spam emails.

Apple opens iAd Workbench platform to non-developers, adds video clip support

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As noted in a report today from Ad Age (via MacRumors), Apple is now allowing non-developers to access and use the iAd Workbench platform.

At the onset of its mobile-ad business, Apple extended olive branches to a select group of brands, promising premier reach. But advertisers pushed back against its pricey offerings. Now, it appears Apple has concluded money in mobile ads comes from a wide net; in short, it’ll look more like Google.

Previously, iAd Workbench users had to at least be enrolled in Apple’s $99/year registered developers program, but now opening an iAd Workbench account will only require an Apple ID which is free to create with any Apple service or device. Ad Age reports that customers using iAd Workbench can choose between payment based on cost-per-click or cost-per-thousand impressions, although rates are currently not clear.
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Report: EA Games server compromised, hackers stealing Apple ID, credit card & Origin account info

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Update: EA said in a statement that it’s investigating the reports (via TheVerge):

“Privacy and security are of the utmost importance to us, and we are currently investigating this report… We’ve taken immediate steps to disable any attempts to misuse EA domains…”

According to a report from internet security and research company Netcraft, hackers have compromised an EA Games server and are currently using it to host a phishing site that steals Apple IDs and more from unsuspecting users. The company published its report today and says it contacted EA yesterday to report the discovery, but as of publishing the compromised server and the phishing site stealing Apple IDs were still online.

Netcraft claims the phishing site being hosted on EA’s servers not only asks for an Apple ID and password but also the user’s “full name, card number, expiration date, verification code, date of birth, phone number, mother’s maiden name, plus other details that would be useful to a fraudster.” Netcraft also reports that EA Games is being targeted in other phishing attacks that are attempting to steal user data from its Origin game distribution service:
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Apple’s two-step verification for Apple IDs arrives in Canada, France, Germany, Japan, Italy, & Spain

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Apple-Two-Step-Verifiication

Back in May of last year, a long list of readers in countries around the world reported having access to Apple’s two-step verification security feature for their Apple ID. Shortly after the news broke, the feature disappeared in many countries signaling it had been launched prematurely. The only officially supported countries listed on Apple’s website included the “U.S., UK, Australia, Ireland, and New Zealand.” However, today the feature has appeared in several new countries including Canada, France, Germany, Japan, Italy, & Spain. Apple has also updated its support pages for two-step verification here and here to list the new countries. 


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Unlikely fingerprint hack plus Airplane Mode from lockscreen prevents remote wipe

For those paranoid spy folks out there, SRLabs has pointed out an additional security weakness which could help an attacker use the fingerprint hack to access an iPhone 5s.

The fingerprint hack takes time: around half an hour of actual work, plus drying time. Provided you notice your phone has gone before the thief gains access, you can simply remotely lock or wipe the phone. But with Airplane Mode accessible from the control center on the lockscreen, a thief can simply enable this to prevent the phone being wiped while they are dealing with the fingerprint … 
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