Apple Music and Beats 1 lead Ian Rogers has unexpectedly left Apple two months since the Apple Music launch. Although Apple Music app has received some criticism, Rogers’ primary responsibility, Beats 1, has received much critical acclaim and has been widely praised, so it is surprising to see a resignation out of the director. The Financial Times first reported the departure, which has now been confirmed by Apple.
Apple today announced a new partnership with PayAnywhere, a credit card reader that serves more than 300,000 locations around the United States. As part of the partnership, the latest version of the PayAnywhere reader will also be sold in all Apple Stores beginning this September for $39.95.
According to a new report out of market research firm StellaService, Apple’s customer service took a turn for the worse during the second quarter of 2015. The firm, who develops its data by tracking and evaluating online retailers on a daily basis, claims that Apple is now ranked 25th in terms of customer service among the companies it profiled. Retailer L.L.Bean ranked first, while Apple retail head Angela Ahrendts’ former company Burberry ranked 7th. In the “electronics/media” category, however, Apple was the only surveyed company to place.
Belkin’s three latest products in its Wemo line of Wi-Fi connected, smartphone-controlled products for the home include a white bulb starter kit, a versatile strip light, and garden lights for outdoor use. The last two are both tunable to thousands of colors and all three connect to Belkin’s Wemo ecosystem and companion app for remote control from your iPhone. All three of the products are through a partnership with OSRAM SYLVANIA, who provided the lightning products that Belkin has integrated into its Wemo platform. We took the three new starter kits for a test drive to get a second look at the growing Wemo platform and see if they are worth the investment before support for Apple’s HomeKit…
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