Attorney General ▪ September 30, 2014

US Attorney General Eric Holder

United States Attorney General Eric Holder, who announced plans to resign earlier this week pending confirmation of a successor, has criticized Apple and Google for encrypting smartphone data beyond law enforcement official access, Reuters reports.

“It is fully possible to permit law enforcement to do its job while still adequately protecting personal privacy,” Holder said in a speech before the Global Alliance Against Child Sexual Abuse Online.

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Attorney General ▪ April 25, 2013

T-Mobile-uncarrier-no-contract-plansFollowing the launch of T-Mobile’s new “Uncarrier” strategy alongside the $99 iPhone 5 and new no subsidy pricing plans last month, today the Washington State Attorney General has ordered T-Mobile to change its advertising calling its promise to offer no annual contracts “deceptive”.

The result of a court order filed by Attorney General Bob Ferguson and signed by T-Mobile will ensure the carrier’s commitment to changing advertising in order to properly outline “the limitations of its new no-contract” service plans. It will also allow “customers duped by the deceptive ads to exit their contracts with no penalty.”

“As Attorney General, my job is to defend consumers, ensure truth in advertising, and make sure all businesses are playing by the rules,” Ferguson said. “My office identified that T-Mobile was failing to disclose a critical component of their new plan to consumers, and we acted quickly to stop this practice and protect consumers across the country from harm.”

More specifically, the Attorney General’s investigation found T-Mobile “failed to disclose that customers who purchase a phone using the 24-month payment plan” would be required to stay with T-Mobile’s plans for 24 months or pay the balance owed on the phone in order to cancel their service. T-Mobile has been working with the Attorney General’s Office to come to a solution and has now agreed to the following terms: expand full story

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