Apple confirms iPhone 5s battery life affected by manufacturing issues in some units

Apple has confirmed to The New York Times that a “very limited” number of iPhone 5s units could experience shortened battery life as the result of a manufacturing problem.

“We recently discovered a manufacturing issue affecting a very limited number of iPhone 5S devices that could cause the battery to take longer to charge or result in reduced battery life,” said Teresa Brewer, an Apple spokeswoman. “We are reaching out to customers with affected phones and will provide them with a replacement phone.”

The exact number of affected units is not clear, but the statement is said to imply that the number is in the few thousands range. Apple sold 9 million iPhones total over its opening weekend. The NYT notes that a manufacturing problem does not equal a defective battery, so it is unclear what the actual source of the issue is.

Affected users can expect to be contacted by Apple soon and will be issued a replacement phone.

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Apple details flexible battery packs suitable for rumored iWatch product

Flexible-battery-pack-patent-Apple

We’ve seen a few patents from Apple that cover flexible components that would be suitable for its much-rumored watch product in the past. Some of which include a couple for flexible displays and another that details a device that changes functionality as it bends. Today we get a look at another patent application from Apple, this time covering battery designs that could very well end up in a flexible or bendable product such as a wristwatch (via PatentlyApple): Read more

Belkin launches 2000 mAh ‘Grip Power Battery Case’ for iPhone 5

While it certainly has some competition in this arena, major Apple accessory maker Belkin today announced a new ‘Grip Power Battery Case’ for iPhone 5. Similar to popular offerings from some of Belkin’s competitors including Mophie and Otterbox, the case builds in a 2000 mAh battery that claims to double the battery life of the device.

Belkin says the Grip Power case includes a shock-resistant bumper with secure-hold TPU grip, an anti-glare camera ring, and four color combinations including Civic Blue/Stone and Purple Lightning/Fountain Blue, Blacktop/Gravel and Whiteout/Blacktop.

Belkin is selling the case for $99, slightly less than Mophie and Otterbox, through its website and BestBuy.com. Full list of features below: Read more

Google denies reports of Google Now battery drain issues on iOS

Google-Now-Google-Search-screenshot-01In the days following the launch of Google’s predictive ‘Now’ feature now baked into its Google Search iOS app, some users complained of experiencing noticeable battery drain due the app’s process of accessing location data. Today, Google has weighed in with an official response to LifeHacker calling reports of battery drain “incorrect”:

Reports that Google Now drains battery life are incorrect. We understand people’s concern about seeing the Location Services icon stay on when they use Google Now. Many apps that keep the icon on actually do drain the phone’s battery because they require very accurate location. (For example a navigation app has to run your GPS all the time to keep you from missing your turn.)

Google explained that Now is “built very differently” than other apps that utilize Location Services by using “cell towers and wifi hot spots for much lower battery impact.” 

Google’s response continues by noting it didn’t receive any reports of battery drain during its extensive month of testing the feature on iOS and encouraged users to contact them if they continue to see a problem: Read more

MacBook Pro with Retina display: Problems in every dimension

MacBook-Problems-In-Every-Dimension

When Apple unveiled its first Retina MacBook Pro with the 15.4-inch model in June, it came with an all-new, slimmed down design, all-flash architecture, and its flagship Retina display with over 5 million pixels. Apple has built its reputation on quality, craftsmanship, and customer/user experience, but that hasn’t been the case with its latest lineup of MacBooks. What many consumers don’t know is that buying a new Retina MacBook means taking your chances with possibly receiving a unit that is subject to display defects, battery, graphics, and fan-related issues among other major stability problems. These widespread issues have received limited coverage in the press and many consumers claim Apple is failing to sufficiently address the problems by not informing consumers and employees.

Leading the reports of problems is one that causes burn-in or ghosting on the device’s display. The result is a support thread with over 364,769 views and, most recently, a class-action lawsuit in California that alleged Apple is failing to inform consumers of the issue. Users experiencing the problem eventually realized the source of the issue was with LG, one of Apple’s display suppliers for the new Retina MacBooks. Unfortunately, models with Samsung displays aren’t totally free from a myriad of other significant issues.

Apple described the image-retention problems on this user’s display as normal after two visits. The display was eventually replaced with a Samsung but continues to experience other display related problems. 

Problems at the Apple Store

Finally, after 4 LG screened rMBPs I give up!

The problems are severe enough that it’s affecting the buying experience for consumers, driving customers to opt for other devices, and forced me personally to stop recommending the machine. Not only is Apple not addressing the issues publicly, Apple retail employees and 9to5Mac readers confirmed Apple is failing to properly inform retail and repair staff of the problems… Read more