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PSA for parents: Apple recommending inappropriate apps for kids due to App Store bug

If you use the Kids sections in the App Store for finding appropriate apps for children, you might want to be careful until Apple fixes a bug that’s currently displaying the wrong apps for kids. Specifically, the “Kids” category under the App Store’s Top Charts section is currently displaying apps that should go in the main “All Categories” section. That means that the All Kids, Kids 5 & Under, Kids 6-8, and Kids 9-11 categories are currently displaying many apps that are inappropriate for kids (pictured above). 

The bug appears to be iOS 8 only, and is present in App Stores in at least the US, Canada, and Germany. Reader and developers at Happy-Touch informed us of the  issue, which we confirmed on an iOS device in the Canadian and US App Stores. Apple is aware of the bug.

Apple’s bad month gets worse with iOS bug that could delete all iWork files stashed on your iCloud account

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month

Apple is having a bad month. Sure, the company launched two new iPhones, introduced the world to their first wearable device, and debuted a brand-new NFC payment system, but for everything that went right something somewhere also seems to have gone horribly wrong.

It started with a heavily-promoted live stream that failed within minutes, then moved to a massive, probably overblown “scandal” over bent iPhones. There was also the sudden discovery of a critical flaw that prevented a key iOS 8 feature from being available at launch paired with the subsequent botched update that was supposed to fix the problem but instead left owners of the latest iPhones potentially stranded without cell service for well over 24 hours.

And that’s not even counting the highly-publicized scandal in which a number of celebrity iCloud accounts were allegedly compromised due to Apple’s insufficient security measures on certain functions. Oh, and let’s not forget about that U2 album nobody wanted but everybody got anyway.

The last thing Apple really needs is one more big problem mucking up its image this month. Unfortunately, that seems to be exactly what the folks at Cupertino are getting today, as a newly-discovered bug in the iOS “reset settings” function runs the risk of permanently deleting all of the iWork documents stored in your iCloud account.


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Many (most?) iTunes song previews have reverted back to 30 seconds – likely glitch

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MacRumors notes that many iTunes song previews have reverted back to 30 seconds. Previews were increased to 90 seconds in the U.S. back in 2010 with the increased time rolled out internationally the following year.

It’s not immediately clear what is behind the change, nor what is determining which tracks are affected, but as we’re finding different people are seeing different length previews for the same tracks – even when both are in the same country – some kind of glitch may be the most likely explanation.

Apple apparently presented labels with a fait-accompli when it first extended previews to 90 seconds, writing to representatives to advise them of the change, rather than specifically seeking agreement.

itunes

Some labels objected to this, with extended previews delayed for some albums.

We’ve contacted Apple to ask for a statement, and will update if and when we get a response.

On the topic of iTunes, Germany is now seeing Rotten Tomatoes ratings with some movies, along with a new price button in the status window while previewing music or films.

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1Password iOS app gets automatic backups accessible in iTunes, item printing, more

1password-app-icon-01Popular password manager app 1Password received a nice update today for iPhone and iPad that introduces a few notable new features and the return of one previously removed. Version 4.5.2 of the app now includes automatic backups of data that users can access via iTunes. It also sees the return of item printing, bug fixes and more.

The app also makes some overall performance improvements. Developer AgileBits notes “Sync is now much sync-ier” and “That pesky flickering while viewing an item’s details is no more.”

Version 4.5.2 of the 1Password app for iPhone and iPad is available on the App Store now.

What’s New in 4.5.2

◆ 1Password now keeps automatic backups of your data that are accessible via iTunes
◆ Item printing is back, baby!
◆ Sync is now much sync-ier
◆ That pesky flickering while viewing an item’s details is no more
◆ The report of bug deaths is *not* an exaggeration

Researcher claims iOS 7 (including current 7.1.1) does not encrypt email attachments, Apple aware of issue

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Screen Shot 2014-05-05 at 6.29.21 AM

Security researcher Andreas Kurtz has discovered that versions of iOS 7, including iOS 7.1.1 (the current release), iOS 7.1, and iOS 7.0.4 do not encrypt email attachments in the bundled Mail application. This is an issue itself, but more worrisome as iOS, according to Apple, is supposed to encrypt email attachments. Here’s a page from Apple’s website indicating that:


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Apple pushes ‘Critical Security Update’ notification to remind users to update to OS X 10.9.2 for SSL fix

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Although most users have likely installed OS X 10.9.2 by now, after its release late last month, Apple is providing a reminder to those who haven’t.

Laggards like myself who are still running OS X 10.9.1 have begun to see notifications like the one below over the past day, pushing the critical update which included a fix for the well-publicized SSL bug found in both iOS 7 and OS X Mavericks.


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Apple says fix incoming for 13-inch Retina MacBook Pro trackpad & keyboard issues, offers interim solution

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Apple-iPad-event-2013 2013-10-22 at 1.29.08 PM

Apple has published a new support article detailing an issue with some new 13-inch Retina MacBook Pros that debuted alongside the iPad Air earlier this month. The issue can lead to the computer’s keyboard or trackpad becoming unresponsive.

There have been numerous reports of the issue in a 67-page thread on the Apple support forums. Apple’s statement:


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Mac App Store bug allows iWork trial users to update the entire suite for free (Update: Aperture, too)

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Users who have previously downloaded the free 30-day iWork trial and kept it on their systems found themselves able to update to the latest version of Apple’s productivity suite for free yesterday due to what is apparently a bug with the way the store finds copies of the software purchased through other sources.

Since the Mac App Store now detects boxed copies of iWork and allows them to be updated to the Mac App Store version, it seems the trial versions of Pages, Numbers, and Keynote are perceived by the App Store as being a full purchased copy. This allows users to install yesterday’s updated apps without having to pay anything.


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OS X Mavericks causing issues for DisplayLink USB displays

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As noted by ArsTechnica, following yesterday’s release of OS X Mavericks, some users of USB-powered monitors that use DisplayLink drivers have experienced a variety of problems after updating.

The problems have already been identified by DisplayLink in a knowledge base article published on its website:

The following issues have been found on OS X 10.9 and do not currently have a resolution

  • Some applications can show severe flickering on DisplayLink screens. Examples of applications that show this issue are Safari, QuickTime and the App store.
  • Some applications can show corruption and/or missing contents while updating windows contents. Examples are Maps, iBooks and the Dock.
  • Display arrangement is not kept when using 2 or more DisplayLink displays.
  • All screens black and unusable after unplugging a DisplayLink screen. This is caused by Apple’s Window server crashing. This can be recovered by replugging the DisplayLink device.
  • On the Retina Macbook Pro, changing the layout to mirror logs the user out. Again this is caused by Apple’s Window server crashing.

DisplayLink is working on an update for some of the performance issue with Mavericks, but the company explained that the majority of bugs will have to be fixed by Apple:

Unfortunately there appear to be regressions in these interfaces in OS X 10.9 which are exposed when using DisplayLink screens. DisplayLink does not have workarounds to fix these issues and requires Apple to fix these problems in future 10.9 OS X updates.

DisplayLink has raised these bugs to Apple, but if you are a developer and affected by these problems, please also raise these bugs to Apple to help show fixes are required and it is affecting end users using DisplayLink products.

New MacBook Air software issue artificially limiting 802.11ac transfer speeds

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In its extensive review of the new 2013 MacBook Air, AnandTech notes an issue with the machine’s new 802.11ac WiFi capabilities that it says is limiting the faster Wi-Fi chip’s potential. While it was able to get an average of 533Mbps using the iPerf networking tool, Anand found real world file transfers would only get 21.2MB/s or 169.6Mbps:

I disabled all other wireless in my office. Still, no difference. I switched ethernet cables, I tried different Macs, I tried copying from a PC, I even tried copying smaller files – none of these changes did anything. At most, I only saw 21.2MB/s over 802.11ac. I double checked my iPerf data. 533Mbps. Something weird was going on. I plugged in Apple’s Thunderbolt Gigabit Ethernet adaptor and saw 906Mbps, clearly the source and the MacBook Air were both capable of high speed transfers. What I tried next gave me some insight into what was going on. I setup web and FTP servers on the MacBook Air and transferred files that way. I didn’t get 533Mbps, but I broke 300Mbps. For some reason, copying over AFP or SMB shares was limited to much lower performance. This was a protocol issue.

According to the review, the problem is likely with the OS X networking stack that is for some reason artificially limiting the capabilities of 802.11ac:
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Apple says small number of Apple TVs have WiFi issues, opens replacement program

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AppleTVReplacement

Apple has informed its official retail stores, AppleCare employees, and authorized resellers that a small number of third-generation Apple TV units have WiFi issues. These issues surround not being able to locate a WiFi network, unable to join a network, and dropped or intermittent connections.

Apple has determined that a very small number of Apple TV (3rd generation) products might experience one of these Wi-Fi related connectivity issues: Cannot locate network, Unable to join network, Dropped or intermittent connection.

If an Apple technician determines that an applicable Apple TV has these issues, the unit can be replaced as part of a replacement program that Apple has begun because of these WiFi issues. Apple says that replacements can be offered free of charge up to two years after the device’s purchase date.

Here are the serial number pairs that are eligible:


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Apple App Store bug incorrectly claims Facebook, Instagram, other apps offer in-app-purchases (Update: Fixed)

In-App Purchases bug affects Facebook, Instagram

The iTunes App Store is incorrectly featuring the “Offers In-App Purchases” badge on select apps that do not include In-App Purchases, as David Smith noted today on Twitter.

Facebook and Instagram, which are both free and offer no In-App Purchases, are the most prominent apps to feature this bug. The bug can be seen on both the iOS variant of the App Store and via the iTunes application on computers.

The warning is problematic in that it could deter customers from downloading a free app that does not actually include in-app purchases.

It is possible the bug is related to changes made last week to the App Store that make age ratings more prominent and features an “Offers In-App Purchases” warning that satisfies a class-action lawsuit.

UPDATE: Apple appears to have resolved the In-App Purchases bug in its App Store.

MacBook Pro with Retina display: Problems in every dimension

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When Apple unveiled its first Retina MacBook Pro with the 15.4-inch model in June, it came with an all-new, slimmed down design, all-flash architecture, and its flagship Retina display with over 5 million pixels. Apple has built its reputation on quality, craftsmanship, and customer/user experience, but that hasn’t been the case with its latest lineup of MacBooks. What many consumers don’t know is that buying a new Retina MacBook means taking your chances with possibly receiving a unit that is subject to display defects, battery, graphics, and fan-related issues among other major stability problems. These widespread issues have received limited coverage in the press and many consumers claim Apple is failing to sufficiently address the problems by not informing consumers and employees.

Leading the reports of problems is one that causes burn-in or ghosting on the device’s display. The result is a support thread with over 364,769 views and, most recently, a class-action lawsuit in California that alleged Apple is failing to inform consumers of the issue. Users experiencing the problem eventually realized the source of the issue was with LG, one of Apple’s display suppliers for the new Retina MacBooks. Unfortunately, models with Samsung displays aren’t totally free from a myriad of other significant issues.

Apple described the image-retention problems on this user’s display as normal after two visits. The display was eventually replaced with a Samsung but continues to experience other display related problems. 

Problems at the Apple Store

Finally, after 4 LG screened rMBPs I give up!

The problems are severe enough that it’s affecting the buying experience for consumers, driving customers to opt for other devices, and forced me personally to stop recommending the machine. Not only is Apple not addressing the issues publicly, Apple retail employees and 9to5Mac readers confirmed Apple is failing to properly inform retail and repair staff of the problems…
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Growing number of iCloud users experiencing Mail delivery errors

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Apple appears to be experiencing issues with its iCloud Mail service today, as a growing number of users report receiving a delivery error message from postmaster@mac.com for every email received (as pictured above). Most users report still being able to receive emails but also receiving the above error report for each email, while others claim the problem is only happening on specific accounts. An Apple support thread has been started with an increasing number of posters experiencing the same issue since this morning.

Reason: Error in sieve filter: Notify mailto: recipient is not a valid address Action: delivered Status: 2.0.0 (Error in sieve filter: Notify mailto: recipient is not a valid address).

There are also several users on Twitter complaining of the same error, but Apple ha yet to update its system status page to reflect the problems with Mail.

https://twitter.com/datasaur/status/309705896399863809

https://twitter.com/arumandox/status/309717313265999874

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Evasi0n jailbreak 1.4 coming later today with official support for iOS 6.1.2 (Updated)

[tweet https://twitter.com/planetbeing/status/303966541618233344]

Apple released iOS 6.1.2 earlier today with a fix for the Microsoft Exchange calendar bug that we have covered several times. If you were wondering whether the update would play nice with the latest evasi0n jailbreak, team member Planetbeing just provided an update via Twitter. While noting that not all devices other than iPad mini Wi-Fi-only and iPhone 5 have not been tested, he later tweeted that version 1.4 of the evasi0n jailbreak tool will be released today with support for iOS 6.1.2:

We’ll update you when 1.4 is released. The update will be available through the evasi0n website.

Update: The download is now live.

[tweet https://twitter.com/evad3rs/status/303996839198334977]

Apple releases iOS 6.1.2 with fix for Exchange calendar bug

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As expected, Apple just released iOS 6.1.2 with a fix for the Exchange bug in iOS 6.1 that we previously reported. The 107mb update is available OTA and comes with build number 10B146 .We reported earlier this month that AOL had informed its corporate employees via email that it would temporarily disable the ability to manage meetings with Exchange on iOS devices running iOS 6.1. AOL confirmed it was working with Microsoft and Apple to fix the “continuous loop” bug, and many had highlighted the problem on Microsoft’s forums.

Fixes an Exchange calendar bug that could result in increased network activity and reduced battery life.

The release notes only list the Exchange issues, but ArsTechnica looked deeper to see if it also fixed the passcode unlock bug from iOS 6.1. :

We tried the convoluted unlock exploit on our own iPhone and were able to unlock the screen successfully under iOS 6.1.1, and the same process once again unlocked the phone in iOS 6.1.2. Put simply: it doesn’t look like this update fixes the passcode unlock bug, according to our testing.

A previous report from iFun, which predicted today’s release of 6.1.2, claimed enhancements to maps in Japan that Apple introduced in the recent 6.1.1 beta would reach consumers in the coming weeks as iOS 6.1.3.

iOS 6 bug lets institutional users bypass ‘Don’t Allow Changes’ account restriction, install unapproved apps (Update: fixed)

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Update (Feb 21st): This has been fixed according to a reader. The iTunes and App Stores use HTML on the backend so Apple can “push” updates via backend code changes:

As of this morning, the bug is gone! No update required! Looks
like the somehow they pushed the update! I can no longer change the
account in the App Store or iTunes store! This reminds me when I was
beta testing 6.0 and Apple changed the behavior of downloading updates
not requiring a password (they also allowed free apps with no password
for a short while). That didn’t need an update to change either.
They seem to have ways of fixing App Store behavior without needing to
update iOS. I’m still running 6.1 on my devices, haven’t gone to
6.1.2 yet.

Would be nice for an official answer from Apple, but so far, it’s
working correctly! Also, I see redeem and send gift are grayed out
also, at the bottom of the App Store. Same for iTunes Store.

For those unaware, iOS 6 received some beefed up Restriction settings when it was released that allowed users to select “Don’t Allow Changes” for an entire account linked to an iOS device. This option was particularly useful for schools and organizations that wanted to limit a device to a specific account and keep students and others from installing apps not approved by the institution. Without the restriction, students or employees could easily change the iTunes account linked to the iOS device. Unfortunately, as noticed by one frustrated 9to5Mac reader, it seems there are several backdoor methods of bypassing the setting…


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