confirmed ▪ August 26, 2013

Screen Shot 2013-08-26 at 7.30.24 PM

Earlier this month, we reported that Apple would soon introduce significant changes to its online AppleCare support portals. In line with our report, Apple has begun rolling out a redesigned AppleCare website to provide support and has also begun rolling out 24/7 live chat support.

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confirmed ▪ April 10, 2013


Update: Apple appears to have removed the job listing, but we grabbed a screenshot above and below.

Apple-job-listing-flexible-displays-01We know that Apple has been investigating various methods of incorporating flexible displays in its mobile devices thanks to a handful of patents and patent applications published over the last year. Flexible display rumors have picked up steam even more since rumors of an iWatch from Apple, and just today we came across two new Apple patent applications detailing flexible devices that could change states as a user bends or twists the device. We all know Apple patent applications have never been a good indication of future product releases, but now Apple has came right out and stated in a job listing that it is indeed considering flexible displays.

Apple Inc. is looking for a Display Specialist to lead the investigation on emerging display technologies such as high optical efficiency LCD, AMOLED and flexible display to improve overall display optical performance.

The job listing seeking a Sr. Optical Engineer was posted earlier this month and looks for a display expert to investigate “high optical efficiency LCD, AMOLED and flexible display.” Specifically, Apple is requesting someone to “Analyze the trade-offs between design, process, optical performance, and implementation feasibility,” hinting that the company is considering introducing new, advanced display technology in the future: expand full story

confirmed ▪ November 19, 2012

Seth Weintraub and Danny DeSilva contributed to this post.

Over the last few weeks, we’ve been posting links to a mysterious Apple refurbished store that appeared on eBay about a month ago and has been hiding in plain sight ever since. Labeled only “Refurbished Outlet” with hidden corporate information and nothing in the way of contact information or a traceable backend, the store gets impressive 99.7-percent positive reviews from buyers. But, there is no information on where devices are coming from.

We thought Apple might be testing the waters to sell refurbished products directly to customers through eBay, and it seems that’s exactly what is happening. We discovered that this is in fact an Apple-run Store within eBay. It is in trial, and it could open the door to much bigger things. No one would go on the record at eBay, however.

Aside from the image fonts above, which are an uncharacteristic wreck, there are many telltale signs of Apple’s direct involvement. Just like Apple’s own refurbished products, the “refurbished outlet” products all have the following:

  • Full one-year warranty
  • Returned to like-new condition
  • iPads/iPods include a new battery
  • Received complete burn-in testing
  • Original OS re-installed
  • Repackaged with manual and cable
  • Final quality inspection by Apple

The prices on the products are also identical to the Apple Store’s refurbished prices across the board (below) expand full story

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