In a statement to Re/code, Apple has acknowledged the iMessage issue which affects customers who switch away from the iPhone, without disabling iMessage. This means that texts to these users are never delivered, as iPhone devices continue to use the iMessage protocol on the phone number that is no longer associated with an iPhone. Aside from a second-hand report by an AppleCare representative, this is Apple’s first official response to the recent criticism.
Adam Pash, former lead editor of Lifehacker, reports that Apple has acknowledged a problem we’ve heard reported before: text messages continue to be converted to iMessages and forwarded to an Apple ID even when that ID is no longer in use. This means that any text messages sent from an iPhone are reported as delivered while actually disappearing into the ether.
[The AppleCare rep] explained:
- This is a problem a lot of people are facing.
- The engineering team is working on it but is apparently clueless as to how to fix it.
- There are no reliable solutions right now — for some people the standard fixes work immediately; many others are in my boat …
Earlier this month Apple announced its decision to notify customers of law enforcement requests for user information. Today the company also published a new set of guidelines for law enforcement officials regarding how it will handle such requests, what types of information can be obtained, and more.
Most of the document contains information regular customers won’t ever need to know, but for those interested in Apple’s participation in the legal process will find a wealth of information here. The document also confirms once again that Apple will notify users in most cases where law enforcement requests their personal information:
Update: Apple issued OS X 10.9.2 the following day, which included a fix for the SSL bug.
After Apple fixed the SSL bug in iOS, it’s unclear why three days have passed without an OS X fix after it was revealed by Reuters that the vulnerability was created by an error in a single line of code.
The problem lies in the way the software recognizes the digital certificates used by banking sites, Google’s Gmail service, Facebook and others to establish encrypted connections. A single line in the program and an omitted bracket meant that those certificates were not authenticated at all, so that hackers can impersonate the website being sought and capture all the electronic traffic before passing it along to the real site.
As the bug is in Apple’s SSL authentication code, it leaves a whole range of apps vulnerable, not just Safari … Read more
Apple has seeded two software upgrades for OS X Mavericks internally, according to a source with knowledge of the upcoming updates. This person says that the updates are labeled as OS X 10.9.1 and OS X 10.9.2. The first update is expected to be released later this month, and it will serve as an update to squash bugs that accompanied the OS X 10.9.0 release of Mavericks last month. Many users have complained about issues relating to the Mail and iBooks applications, and Apple is preparing to release individual bug-fix updates for those apps in the coming days…
Apple has released a major iOS bug fix update called iOS 7.0.3, bringing iCloud Keychain, improved password management in Safari, the delay of the Slide to Unlock text on the Lock screen for Touch ID devices, iMessage fixes, and fixes for sensor calibration issues.