Why iPhone longevity means iOS carrier activation share doesn’t resemble sales

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There was a lot of confusion yesterday when Verizon’s results were discussed, with more than one commentator confusing activations and sales. For the record, what Verizon announced was that 51 percent of its activations were iPhone, not 51 percent of its phone sales.

If you doubt the importance of this distinction, I have one word for you: T-Mobile. As of 11th April, the carrier had two million iPhone activations. Its iPhone sales as of the same date? Zero: T-Mobile didn’t start selling iPhones until the following day.

The difference between the two numbers is particularly dramatic with high-end handsets like the iPhone …  Read more

Apple’s iPhone ‘Reuse and Recycle’ trade-in program detailed, begins rolling out August 30th

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Yesterday, we reported that Apple is gearing up to launch its iPhone trade-in program in September. The program will allow an iPhone user to exchange an older iPhone model for a new iPhone at a discounted price. Today, we’ve learned several new details about the program, including how it works, the official name, and information about the launch.

The trade-in program will be marketed as the “iPhone Reuse and Recycle Program.” It will begin rolling out in select Apple Stores this upcoming Friday, August 30th. Like we previously reported, a larger-scale rollout will occur during the month of September.

The program is applicable to both standard customers and business customers that want to purchase a new iPhone.

Here’s how it will work:

Read more

Consumers in U.S. make case for low-cost iPhone demand w/ increased sales of previous generation iPhones

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New numbers out today from research firm Consumer Intelligence Research Partners (via AllthingsD) show that consumers in the U.S. are purchasing an increasing number of previous generation iPhones compared to recent years. It certainly helps make the case for a much rumored lower-cost iPhone, with the iPhone 4 capturing 18 percent of iPhones sold in the US during the June quarter, and the iPhone 4S an impressive 30 percent.

As noted by AllThingsD, the 52 percent of total iPhone sales captured by the iPhone 5 is much less than the iPhone 4S had just nine months into its release:

Nine months after the iPhone 5′s debut, it accounts for about half of all iPhone sales. The 4S still accounted for nearly three-quarters of iPhone sales almost a year after its launch.

While the obvious conclusion to draw from the data is an increased demand for a lower priced iPhone, CIRP’s Josh Lowitz thinks Apple could continue to take on the lower price market in the US with its previous generations of iPhones: Read more

Inside AT&T’s 83GB/hour mobile cell tower …or why your iPhone no longer drops out at huge events

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AT&T shared a little bit of what goes into a portable network cells they put up at special events where bandwidth needs will be extraordinary. Remember, AT&T’s network is about 80% iPhones so this is important stuff. The setup above was what they used to cover a recent Los Angeles festival (read: Coachella).

This isn’t a test network; AT&T’s been honing their skills since they got caught with their pants down at SXSW in 2010 (back when AT&T was the only US iPhone carrier). Since then, with their mobile response team, they’ve been able to keep their network up and running at huge events with the addition of these ‘kits’ above.

The  network performance stats for this setup – some of which are staggering:

  • Carried approximately 83 GB of data traffic during the peak hour on our in-event network
  • Carried a combined 6,054 GB (or more than 6 terabytes) of data on our in-event network during the two weekends of the music festival (24-hour traffic totals, Friday-Sunday for two weekends).
  • About 50 engineers were involved in planning, construction or onsite 24/7 monitoring.

Both the super multi-beam antenna and five-beam antenna are AT&T innovations that were conceptualized by L.A.-based AT&T engineers Bob Mathews and Gary Chow who discuss their work in the videos below: Read more

Class action lawsuit claims iPhone 4 has defective power button nearly three years after its launch

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Nearly three years after the device first launched, GigaOm points us to a recently filed class action lawsuit that claims Apple’s iPhone 4 has a defective power button. The lawsuit claims that a defective flex cable typically causes the on/off switch to fail shortly after the device’s one year warranty has expired. It also claimsApple is aware of the problem, which is costing users around $149 to fix off of warranty.

Apple of course still sells the iPhone 4 through a number of carrier partners as its low end, $0 down iPhone option.

According to the lawsuit, “thousands of iPhone 4 users have suffered” from the issue that Apple allegedly knew existed before manufacturing and selling the device. The problem has never received a lot of mainstream media coverage or a response from Apple, but the lawsuit notes that a support forum on Apple’s website boasts over 800K views since first popping up in January 2011.                                                                                                        
Read more

iPhone 4 owners begin receiving their $15 ‘Antennagate’ settlement checks from Apple

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Payday has come for some of the first responders to the iPhone 4 class action lawsuit.  Last February a settlement was reached that granted iPhone 4 owners who had not previously received a free bumper for their “defective” iPhones a $15 payout.  Several of our readers are now reporting that they received their settlement checks today.  The first checks were issued on April 17 2013 and are void after July 16th.  Unfortunately the deadline for submitting a claim has passed so if you missed out the first time around it seems you are out of luck.

In case you forgot, the settlement found:

Apple was “misrepresenting and concealing material information in the marketing, advertising, sale, and servicing of its iPhone 4–particularly as it relates to the quality of the mobile phone antenna and reception and related software.”

Apple paid out a total of $53 million in the settlement, which was lawyers took a hefty $16M chunk.