J. C. Penney November 21, 2011

Ron Johnson, the CEO of J.C. Penney and the former senior vice president for retail at Apple, ran a guest post detailing his Apple tenure over at the Harward Business Review blog, accompanying a monster interview which appears in the December 2011 issue of the Harvard Business Review magazine.

Apple doesn’t owe its success in retail to shiny products, he said. “You don’t need to stock iPads to create an irresistible retail environment”, he said. “You have to create a store that’s more than a store to people”. Even though Apple products can be purchased for less elsewhere, people visit Apple’s stores for the experience, not products, he argued:

People come to the Apple Store for the experience — and they’re willing to pay a premium for that. There are lots of components to that experience, but maybe the most important — and this is something that can translate to any retailer — is that the staff isn’t focused on selling stuff, it’s focused on building relationships and trying to make people’s lives better. That may sound hokey, but it’s true. expand full story

As Apple’s former retail chief Ron Johnson sets its sights on re-inventing the shopping experience at the J.C. Penney department stores and the search for his replacement continues, the Cupertino, California-headquartered gadget designer isn’t resting on its laurels. Future plans call for continuation of an aggressive retail expansion that includes 40 new stores during fiscal 2012, thirty of them outside the United States. expand full story

J. C. Penney November 9, 2011

Ron Johnson, Apple’s former vice president of retail and the creator of the Apple Store, left for J.C. Penney November 1 and already he is picking industry veterans to join his leadership team at the Plano, Texas-headquartered department store chain. The Wall Street Journal reports that Johnson is tapping former Apple talent, including former chief financial office of Apple Retail Michael Kramer and Apple’s chief talent officer Daniel Walker.

Interestingly, it was Walker who helped Steve Jobs hire Ron Johnson to head Apple’s retail efforts. Both men served at Apple from 2000 to 2005. Granted, Walker and Kramer are both long-exited Apple people, but the temptation for current Apple talent to somehow make its way to Penney will always linger.

Sure, you might say who would  rather work at J.C. Penney rather than the most powerful, cool technology company in the world. But on a granular level, there might be high paying jobs with Johnson that Apple won’t match that could draw some top Apple talent.  Johnson himself is probably the best example of that.

There is also likely a non-compete clause in Ron Johnson’s severance agreement barring him from poaching Apple employees, but those are easily circumvented.  Just as Steve Jobs poached a bunch of his top Apple engineers to build out NeXT…
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J. C. Penney November 2, 2011

J. C. Penney June 21, 2011

According to his LinkedIn Profile, John Herbold has left the iCloud.  On his departure, he said:

I’ve been fortunate enough to define, ship and market a variety of products for one of the world’s most admired product companies. That opportunity was a great privilege.

Now I get to take that experience and apply it to the enormous challenge of materially improving youth health.

He is the third prominent Apple employee to leave the company in recent months (though much less so than the others), following MacOSX head Bertrand Serlet a few months ago and Stores leader Ron Johnson last week.

He was at Apple during the MobileMe rollout and managed to stay almost until the iCloud announcement this month.

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