Apple provides instructions for dealing with recurring OS X Mail ‘no new email’ bug

Since OS X Maverick’s launch last year, there have been complaints from users of the official Mac Mail app with Gmail accounts. Apple has fixed up many of the bugs in various patches, but one of the still recurring bugs prevents the Mail app from loading up new messages.

Instead of releasing another patch today, Apple has outlined a fix on its support website:

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How-to: Use Apple Mail rules to automatically filter out unwanted messages

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Preventing unwanted messages from showing up in your inbox can be integral to enjoying email. In this article we will walk you through the process of creating mail rules that will direct messages to other folders or the trash based on conditions you specify. We will also discuss how to update rules to include additional senders or other criteria, and provide some common-sense guidance about effectively using mail rules in general.

Mail rules allow you to direct messages out of your inbox into another folder or trash automatically, based on their sender or other conditions. Rules can be set up on iCloud.com if the email address is the one you use for iCloud (it can end in either @icloud.com, @me.com, or @mac.com).

For your other email addresses, rules can be set up in the Mail app on a Mac. If you set up rules using iCloud.com they are very effective, immediately directing messages to the specified folders on all your devices. If you set up rules using the Mail app, they are effective only after you start up your Mac and open the Mail app.  At the end of this article, I will make some practical suggestions about how to address that, and other aspects of using mail rules.

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Apple seeds OS X 10.9.1 to support staff as public release approaches

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In early November, we reported that Apple had begun seeding versions of OS X Mavericks 10.9.1 and 10.9.2 to employees within the its Software Engineering division. Since then, Apple provided two OS X 10.9.1 seeds to registered developers. These builds focus on improvements to Mail, Voice Over, and general system stability. The update will serve as the first point-update to the recently released OS X Mavericks.

Now, we’ve learned that Apple has provided build 13B40 of 10.9.1 to AppleCare employees. This internal release indicates that the public release of OS X 10.9.1 is near as Apple’s support staff will become familiar with the software in order to seemingly assist customers in the near-future. That particular build is the same version provided to developers last night. OS X 10.9.2 will likely follow with additional fixes in the following weeks.

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Apple seeds first OS X Mavericks 10.9.1 beta to developers with focus on Mail, Graphics

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Today, Apple has provided the first seed of the upcoming OS X Mavericks 10.9.1 to registered developers. We previously reported that Apple had seeded the 10.9.1 update to its employees along with a future 10.9.2 release. It’s currently unclear when those operating systems will reach the Macs of customers. Apple asks developers to focus on Mail, Graphics Drivers, and VoiceOver in their testing. Apple previously seeded an update to customers to fix Mavericks Mail problems. The 10.9.1 seed is labeled as build 13B27.

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