July 15, 2014


Last month Apple confirmed that it would soon beef up encryption for iCloud email following a report detailing security flaws in major email services. While Apple previously encrypted emails sent between its own iCloud customers, now the company has enabled encryption for emails in transit between iCloud and third-party services for and email addresses. 

The change is documented on Google’s transparency website that shows the percentage of emails encrypted in transit for both inbound and outbound email exchanges (pictured below): expand full story November 7, 2012 December 7, 2011

The Apple discussion boards are starting to heat up with an issue related to users not receiving emails from particular domains sent to their .mac accounts. The problem appears to specifically related to RoadRunner and Comcast domains, and is affecting users across the U.S.

The issue is related to accounts being unable to receive emails from and domains. One user reports being unable to receive emails from “”, while others report the same for “”, and “”. It appears Apple’s servers aren’t playing nice with the domain, although some users report receiving emails up to 24 hours late, which would indicate the domain isn’t being blocked entirely. Emails forwarded from one account, such as an account, to a .me account are apparently not affected.  There are a few mentions of the same issue for emails sent from as well.

Just today my boss’s emails stopped showing up in my inbox – online, in Mail, or on my phone.  I am able to send files to him.  He is sending and receiving emails.  The problem seems to be entirely between (his email, time warner/roadrunner) and my .me/.mac mail account (neither work).  I am able to use my gmail account and my .me/.mac account just fine together.

At this point the problem seems to be inconsistent, but impacting a lot of users across the country nonetheless. Users in the Apple Support Communities report that Comcast claims it’s a “a .mac problem”, while one poster says has forwarded the issue to their engineering team. Most seem to believe it’s an issue on Apple’s end. We’ll keep you posted when Apple addresses the problem.
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