MobileMe ▪ October 5, 2012

9to5Mac readers who migrated from MobileMe are reporting that their complimentary extra storage has been extended an extra year. Apple’s support doc is here.

From: iCloud <noreply@icloud.com>
Date: October 5, 2012, 3:38:18 PM PDT
To: 9to5mac
Subject:Your complimentary iCloud storage upgrade has been extended at no charge
Reply-To:no-reply@apple.com

When you moved your MobileMe account to iCloud, we provided you with a complimentary storage upgrade beyond the standard 5GB that comes with an iCloud account to help you with the transition. Originally, this storage upgrade was set to expire on September 30, 2012.

As a thank you to our former MobileMe members, we will continue to provide you with this complimentary storage upgrade at no charge, for an additional year, until September 30, 2013. No action is required on your part. For complete details, please read this article.

iCloud Team

All of the details from Apple’s Support Doc:

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MobileMe ▪ September 14, 2012

The iCloud outage, which began Tuesday and affected roughly 2 percent of Apple’s 200 Million iCloud users, now appears to be over. However, some iCloud users wrote to tell us that Apple just dumped all of their email into the Inbox with 12/31/69 dates and jumbled Subject lines. One reader’s email now looks like this:

.

An excerpt from his frustrated email is below. I hate to say this about a company that makes the best hardware and OS software in the world, but it would be hard to trust my junkmail to iCloud at this point.

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MobileMe ▪ July 31, 2012

A discussion thread on Apple’s support forum appeared last night from a user who claimed all of his iCloud content disappeared without warning. A further glimpse at the following comments revealed the same situation occurred for a number of iCloud users.

One commenter, npascual, said an Apple support representative “acknowledged last night’s outage,” and then suggested the user “turn off all iCloud-related services on my iPad (Mail, Contacts, Calendars, etc.), wait a bit then turn them back on.”  The representative apparently indicated “everything would return after a short period of re-synching.” However, npascual noted it had been a few hours since the call without any repair.

Check out the full thread here.

9to5Mac reached out to Apple on this matter, and we will update when more is known.

UPDATE: Well, Apple is owning up to the problem, according to its System Status page, but the company is neglecting to give an explanation as to what is happening.

More thread comments are below.

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MobileMe ▪ July 24, 2012

MobileMe ▪ February 24, 2012

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