police May 16, 2014

police March 25, 2013

A police officer in the U.K. named Doug Crossan reported his own 13-year-old son for fraud after Apple refused to refund £3,700 that the child ran up playing freemium App Store titles on his iPad. DailyMail has the story:

Cameron then racked up more than 300 purchases on games such as Plants vs Zombies, Hungry Shark, Gun Builder, Nova 3. Many of them are free to download but users can buy in-game extras – in one game Cameron had purchased a virtual chest of gold coins costing £77.98.

But the technology company has refused and his only way of recouping the money is to report the purchases as being fraudulent. So Mr Crossan, of Clevedon, North Somerset, has shopped Cameron to the Action Fraud helpline – meaning his son could face arrest and questioning by the his father’s colleagues. He said: ‘I am sure Cameron had no intention to do it, but I had to have a crime reference number if there was any chance of getting any credit card payments refunded.

We reported last week that Apple was adding a new “offers in-app purchases” warning in the App Store to better inform consumers downloading free apps that additional content will require a fee. The move followed a settling a class action lawsuit that alleged children were able to rack up thousands of dollars through the iOS freemium model, i.e. in-app purchases, with both parents and children under the impression that the games were free. Apple is refusing to refund Crossan, citing “parental responsibility and pointing out that iPads contain password locks to prevent accidental or unwanted purchases.”

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police July 30, 2012

police May 4, 2012

police November 22, 2011

LA Times reports that Apple’s Find My iPhone app was used to assist in the arrest of an armed robbery suspect last Thursday. The male suspect entered a female’s home at gun point and took her purse, which held her beloved iPhone inside. The suspect left the home, and thought the coast was clear.

However, the victim then called police and remembered that she had Find My iPhone and notified them. Luckily for her, a random citizen on the street let police use his laptop to track the suspect down via Apple’s website. The officers later found the man and he was arrested on robbery charges. The LAPD told the LA Times how crucial it is to have tracking software installed whenever possible:

LAPD officials say computer and phone theft is a major contributor to crime in Los Angeles, and the theft — and its outcome — illustrate the value and benefit of using tracking applications and software for computers, cellphones and portable tablets.

Find My iPhone was also used in September to help sift through the wreckage in the terribly sad Chilean plane crash. Find My iPhone has important use cases everyday, and we’re glad to see the poor woman got her items back. This is a great reminder that you should have it installed (and to criminals to pass on taking Apple devices!)

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