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iTunes Connect down for many users; nothing yet showing on Apple’s status page

According to a variety of users on Twitter, iTunes Connect is down at the moment. Users report that they are unable to access any aspect of the service. It’s important to note that this is iTunes Connect, not Apple Music Connect. iTunes Connect is used by developers to access information about their apps and other store content. Last year, the service was down for upwards of four days for some.

Furthermore, a handful of users report that they are experiencing issues accessing the App Store and iTunes services on iOS. This issue, however, appears to be rather small in the grand scheme of things, with there only being a few users currently reporting issues.

Somewhat ironically, Apple today launched a new Twitter account dedicated to offering users customer support. We’re here to provide tips, tricks and helpful information when you need it most, and if you have a question, well – we’re here to help with that too,” the bio for the @AppleSupport Twitter account reads. Apple Support on Twitter replied to one user reporting issues, telling them to contact iTunes Connect Support.

Let us know in the comments if you’re having issues accessing any of Apple’s cloud services. The company’s system status page currently does not show any interruptions.

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Comments

  1. It seems to be working for me.

  2. i havent been able to upload a build all day :(

  3. Albert Tra (@albert_tra) - 8 years ago

    me too, i can not upload build and an thought there is problem with my acc. But it turn out i can even login into iTunesconnect

  4. obr006 (@tw_plef) - 8 years ago

    Problems started yesterday for me, apparently because of Apple committing Export Compliance forms into ITC. I guess the wars with FBI regarding encryption will be the trouble behind this:D I.e. change to a web service often makes troubles – and by my experience with ITC, it has been always a trouble for ITC after any change into this system, and it took day or two until things started working again. So I hope on Monday all is running fine again.

  5. We can’t access iTunes Connect – has been inaccessible for many hours today

  6. You can access Connect when you first go to https://developer.apple.com/

  7. lucasfray - 8 years ago

    Mine is working

Author

Avatar for Chance Miller Chance Miller

Chance is an editor for the entire 9to5 network and covers the latest Apple news for 9to5Mac.

Tips, questions, typos to chance@9to5mac.com