Apple beats Samsung by just one percent in American Customer Satisfaction Index

In last year’s American Customer Satisfaction Index, Apple and Samsung were neck-and-neck at 80%. In this year’s results, released today, Samsung has retained last year’s score while Apple has just edged ahead at 81%. Apple moves up 1% to take sole possession of the industry lead at 81, just ahead of Samsung, unchanged at 80. Lenovo’s … Continue reading Apple beats Samsung by just one percent in American Customer Satisfaction Index