Skip to main content

Comcast alerts Xfinity Mobile customers of increased video and hotspot restrictions

Xfinity Mobile, Comcast’s wireless service that uses Verizon’s network is sending out emails to customers ahead of new restrictions for video and hotspot data use.

As reported by The Verge, Xfinity Mobile will soon begin limiting data use in a couple of ways. First, it will start holding back video quality to 480p for both its pay per GB and unlimited plans.

If you’re a current Xfinity Mobile user you can call customer service and ask for the ability to watch 720p over your cellular data. This is free just for now, before the company will begin charging a fee for the resolution upgrade sometime this year.

Ironically, the second restriction is just for the ‘unlimited’ plan. Users will begin to see their hotspot connection capped at a worthless 600kbps. Xfinity Mobile will continue to let customers paying by the GB to use their hotspots with 4G data.

Although these changes will frustrate users, especially those on the unlimited plan, they do line up with the restrictions that Verizon has in place.


Check out 9to5Mac on YouTube for more Apple news:

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

Comments

Author

Avatar for Michael Potuck Michael Potuck

Michael is an editor for 9to5Mac. Since joining in 2016 he has written more than 3,000 articles including breaking news, reviews, and detailed comparisons and tutorials.


Manage push notifications

notification icon
We would like to show you notifications for the latest news and updates.
notification icon
Please wait...processing
notification icon
We would like to show you notifications for the latest news and updates.
notification icon
Please wait...processing