On March 13, Apple closed all of its retail stores outside of Greater China in an effort to slow the spread of COVID-19. As many regions around the world ease shelter-in-place orders, Apple is reopening its stores with additional safety procedures and a new social distancing protocol. In the US, each state has a slightly different timeline for reopening businesses, which may leave you wondering: is my Apple Store open?

Apple monitors local health data and government guidance to determine when individual store locations can safely reopen, and has detailed its comprehensive safety measures in an open letter to customers. Health and safety procedures will vary slightly from store to store based on local policies. In regions where Apple Stores have reopened, the company is focusing on service and support at the Genius Bar. Apple encourages customers to continue shopping online with the Apple Store app, as many locations are open for curbside of storefront service only.

Select Apple Stores in the US began reopeningย on May 11. Reopening date announcements will continue across the world throughout May and into June.ย If you’re staying safe at home, Apple has prepared Today at Apple at Home sessions hosted by Apple Store Creative Pros to boost your creativity. New sessions are added regularly.

We’ll update this article as new information is made official, so check back often.

Is My Apple Store Open?

Tap the arrow โžก๏ธ icon on the map below to view which Apple Stores have reopened and which will reopen soon. Closed stores are marked on the map with red pins, open stores in green, and stores reopening soon are marked in yellow.

Note: some locations are open for curbside or storefront service only.

Latest Update: May 28, 10:00 A.M. CDT
๐Ÿ› Know Before You Go
Face coverings are required.
Youโ€™ll need a temperature check at the door.
Maintain a 2-meter distance from others.
Shop online. You may experience a delay entering the store.
Some stores offer curbside or storefront service only.
All open locations offer Apple Pickup.
๐Ÿฆ  COVID-19 Procedures
๐Ÿ™ Store reopenings are determined city by city.
๐Ÿ“‰ Government direction and health data factor into each reopening.
โฐ Store hours and customer occupancy have been reduced.
๐ŸŽจ Today at Apple sessions have been paused.
๐Ÿงน Janitorial staff clean every open store hourly.
๐Ÿงฝ Genius Bar products are cleaned on intake and customer return.
๐Ÿ‘ฅ Social distancing is enforced in customer areas and back of house.
๐ŸŒค Comprehensive mental health resources are available to all employees.

 

๐Ÿ“ Curbside, Storefront, Or In-Store?
Apple has temporarily modified the services offered at many stores
for customer safety and convenience.
Reopened US stores offer 1 of 3 service levels:
๐Ÿฌ In-Store Service & Sales
You are welcome inside for appointments and shopping while maintaining social distancing guidelines. Store hours and customer occupancy may be reduced.
๐Ÿšช Storefront Service & Sales
Online orders and prescheduled Genius Support appointments are available at Appleโ€™s door. Walk-in support and shopping will return soon.
๐Ÿš˜ Curbside Service & Sales
Online orders and prescheduled Genius Support appointments are available from your vehicle. An Apple team member may guide you to a designated pickup and appointment zone near Appleโ€™s door. Walk-in support and shopping will return soon.
Check the webpage forย your local store
to see which service level Apple currently offers.
๐Ÿ—“ Your Curbside Appointment
When you schedule a Curbside Genius Support appointment, youโ€™ll be asked to provide a contact number. On the day of your service, an Apple Genius will contact you with directions to your appointment.

 

๐ŸŒ Store Status By Region
Region Stores Open
๐Ÿ‡ฆ๐Ÿ‡บ Australia 22 22
๐Ÿ‡ฆ๐Ÿ‡น Austria 1 1
๐Ÿ‡ง๐Ÿ‡ช Belgium 1 0
๐Ÿ‡ง๐Ÿ‡ท Brazil 2 0
๐Ÿ‡จ๐Ÿ‡ฆ Canada 29 12*
๐Ÿ‡จ๐Ÿ‡ณ China mainland 42 42
๐Ÿ‡ซ๐Ÿ‡ท France 20 0
๐Ÿ‡ฉ๐Ÿ‡ช Germany 15 15
๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong 6 6
๐Ÿ‡ฎ๐Ÿ‡น Italy 17 12*
๐Ÿ‡ฏ๐Ÿ‡ต Japan 10 2*
๐Ÿ‡ฒ๐Ÿ‡ด Macao 2 2
๐Ÿ‡ฒ๐Ÿ‡ฝ Mexico 2 0
๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands 3 0
๐Ÿ‡ธ๐Ÿ‡ฌ Singapore 2 0
๐Ÿ‡ฐ๐Ÿ‡ท South Korea 1 1
๐Ÿ‡ช๐Ÿ‡ธ Spain 11 0
๐Ÿ‡ธ๐Ÿ‡ช Sweden 3 2*
๐Ÿ‡จ๐Ÿ‡ญ Switzerland 4 4
๐Ÿ‡น๐Ÿ‡ผ Taiwan 2 2
๐Ÿ‡น๐Ÿ‡ญ Thailand 1 0
๐Ÿ‡น๐Ÿ‡ท Turkey 2 0
๐Ÿ‡ฆ๐Ÿ‡ช UAE 3 0
๐Ÿ‡ฌ๐Ÿ‡ง UK 38 0
๐Ÿ‡บ๐Ÿ‡ธ US 271 133*
โ€Ž256 of 510 Apple Stores Open
โ€Ž*Canada: All stores outside of Ontario and Quebec have reopened.
โ€Ž*Italy: All stores outside of Lombardy have reopened.
โ€Ž*Japan: Apple Fukuoka and Nagoya Sakae reopened May 27.
โ€Ž*Sweden: Apple Vรคla Centrum and Emporia reopened May 28.
โ€Ž*US: Select stores allowed to reopen based on local guidance.
โ€Žโ€ŽLatest Update: May 28, 10:00 A.M. CDT

 

๐Ÿ—“ Upcoming Apple Store Reopenings
Apple often announces reopening dates 2-3 days in advance.
๐Ÿ‡ฆ๐Ÿ‡บ May 28
Apple Sydney
Sydney
๐Ÿ‡ธ๐Ÿ‡ช May 28
Apple Vรคla Centrum Apple Emporia
Helsingborg Malmรถ
๐Ÿ‡บ๐Ÿ‡ธ May 28
Apple Northlake Mall Apple SouthPark Apple Friendly Center
Charlotte Charlotte Greensboro
Apple Lynnhaven Mall Apple MacArthur Center
Virginia Beach Norfolk
๐Ÿ‡บ๐Ÿ‡ธ May 29
Apple UTC Apple North County Apple Briarwood
San Diego Escondido Ann Arbor
Apple Partridge Creek Apple Eastwood Towne Center Apple Twelve Oaks
Clinton Township Lansing Novi
Apple Somerset
Troy
โ€Žโ€ŽLatest Update: May 28, 10:00 A.M. CDT

 

๐ŸŒ Reopening Timeline
๐Ÿ‡จ๐Ÿ‡ณ February 14 โ€ข China (Select Stores)
๐Ÿ‡จ๐Ÿ‡ณ March 12 โ€ข China (All Stores)
๐Ÿ‡ฐ๐Ÿ‡ท April 18 โ€ข South Korea
๐Ÿ‡ฆ๐Ÿ‡น May 5 โ€ข Austria
๐Ÿ‡ฆ๐Ÿ‡บ May 7 โ€ข Australia (Select Stores)
๐Ÿ‡ฉ๐Ÿ‡ช May 11 โ€ข Germany
๐Ÿ‡บ๐Ÿ‡ธ May 11 โ€ข US (Select Stores)
๐Ÿ‡จ๐Ÿ‡ญ May 12 โ€ข Switzerland
๐Ÿ‡ฎ๐Ÿ‡น May 19 โ€ข Italy (Select Stores)
๐Ÿ‡จ๐Ÿ‡ฆ May 20 โ€ข Canada (Select Stores)
๐Ÿ‡ฏ๐Ÿ‡ต May 27 โ€ข Japan (Select Stores)
๐Ÿ‡ฆ๐Ÿ‡บ May 28 โ€ข Australia (All Stores)
๐Ÿ‡ธ๐Ÿ‡ช May 28 โ€ข Sweden (Select Stores)
โ€Ž

 

๐Ÿ”— Resources
Followย ourย retail guide for in-depth coverage of the latest Apple Store news.
Apple Store App โžž shop online, skip a temperature check
Apple Support App โžž troubleshooting tips, Genius Support
Apple Store Online โžž quick links to every Apple Store service
Temporary Retail Store Closure FAQ โžž policies and procedures
Apple’s Reopening Approach โžž a letter from Deirdre O’Brien
Delivery and Pickup โžž no-contact delivery info
Apple Store Hours โžž check special hours for your local store
Today at Apple at Home โžž quick and fun creative projects

 

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