October 2, 2013

From 9to5Toys.com:

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We knew Virgin Mobile was launching the iPhone 5s and 5c today, but we weren’t expecting a $100-off starting price. That’s what’s on offer today from the Sprint subsidiary (Sprint will also knock off $100 the subsidized plans if you are a new customer – so much for loyalty benefits).

Virgin’s plans are the least expensive out there, especially considering they include unlimited data and start at $30/month.

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Another Sprint pre-paid subsidy, Boost mobile is likely going to offer the iPhone in coming days/weeks/monthsexpand full story

Apple has begun training its AppleCare support staff on its upcoming OS X Mavericks, according to several sources. These sources say that training has begun today, and support staff will be required to learn about the operating system’s new features, installation process, and troubleshooting options for at least six hours over the course of the next few weeks…

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9to5toys 

Reuters is reporting that problems with the rumored retina display for the iPad Mini 2 mean that it will be available only in limited quantities when it launches this year, with full-scale production pushed into 2014.

Apple Inc will be unable to widely roll out a new version of the iPad Mini with a high-resolution “retina” display this month, people who work in the company’s supply chain said […]

Given the time required to ramp up screen production, a retina display-equipped iPad Mini would not be available in large volumes until early next year, the sources said.

The delays are said to be due to the display suppliers – believed to be Samsung, LG and Sharp – having difficulties meeting the strict power-saving specifications laid down by Apple …  expand full story

October 1, 2013

Over the past few days, several iOS 7 users have been reporting issues with sending and receiving iMessages. A quick (partially successful) fix has been to Reset Network Settings inside of the iPad, iPhone, and iPod touch Settings app. However, this mostly has only been working for outgoing iMessages.

Instead of sending as an iMessage, texts have either been reverting to SMS or just hanging without ever sending. Now, Apple has told the WSJ that it is aware of the issue and it is working on a fix for an upcoming software update:

“We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update,” Apple said in a statement. “In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”

In the meantime, Apple is recommending that users contact AppleCare. We’re not so sure that will solve anything as this is clearly a software issue that Apple has acknowledged (in the same statement!) will be solved with an actual update. As our own analytics have shown, Apple is widely testing iOS 7.0.3, so perhaps this will be the release with the answers to our iMessage troubles.

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