spam filters Stories January 11, 2014

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Preventing unwanted messages from showing up in your inbox can be integral to enjoying email. In this article we will walk you through the process of creating mail rules that will direct messages to other folders or the trash based on conditions you specify. We will also discuss how to update rules to include additional senders or other criteria, and provide some common-sense guidance about effectively using mail rules in general.

Mail rules allow you to direct messages out of your inbox into another folder or trash automatically, based on their sender or other conditions. Rules can be set up on iCloud.com if the email address is the one you use for iCloud (it can end in either @icloud.com, @me.com, or @mac.com).

For your other email addresses, rules can be set up in the Mail app on a Mac. If you set up rules using iCloud.com they are very effective, immediately directing messages to the specified folders on all your devices. If you set up rules using the Mail app, they are effective only after you start up your Mac and open the Mail app.  At the end of this article, I will make some practical suggestions about how to address that, and other aspects of using mail rules.

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spam filters Stories August 8, 2013

Apple looking to hire iCloud mail engineer to build new anti-spam/abuse system

Apple today posted a job listing on its website seeking a software engineer to help “implement new mail anti-abuse infrastructure” for iCloud mail services. The candidate will join Apple’s iCloud team and must have experience with mail and spam systems/architecture, so it appears Apple is looking to cut down on the amount of spam that iCloud users receive.

Consider joining a small team writing the software which provides mail services to iCloud customers. We are looking for an extremely capable engineer who has a strong background in building high-performance, scalable and extensible systems. In this highly visible position, the successful candidate will both further develop existing mail systems while collaborating with cross-functional engineering teams to define and implement new mail anti-abuse systems.

There have been some hiccups with Apple’s iCloud mail service in the past (apart from frequent iCloud service outages), including a problem with the service’s automated spam filters that caused legitimate emails to be sent to spam. Apple does have a way for users to report spam and set up filters with iCloud mail, but complaints of users frustrated with spam have continued.

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