Apple Retail

A new report provides an insider’s view of the Vision Pro launch at Apple stores, describing it as “a fiasco” in many of them.

It also claims that while the Vision Pro launch was particularly problematic, it also pointed to broader issues with changes made to retail staffing over the years …

Apple today held an impromptu 50th anniversary celebration at its Grand Central store, featuring renowned artist Alicia Keys. This is the first of many that’ll take place around the world, and Apple Grand Central was just the kickoff! I had the honor of getting to attend the performance, and I’ll be sharing all of my photos here.

Update 3/13: The event appears to be for a special performance. Alicia Keys is the rumor. There’s a pink piano and Apple’s 50th anniversary signage.

9to5Mac’s Michael Burkhardt is in attendance and has spotted Apple CEO Tim Cook. Michael also spotted a set list that contains several Alicia Keys songs.

Apple Grand Central in New York City is closed today and tomorrow due to some sort of mysterious special activity.

Customers visiting Apple’s retail location in Grand Central Terminal will be turned away until normal hours resume on Saturday, March 14, at 10 am.

Apple celebrated today the reopening of its Sainte-Catherine store, where it more than doubled its footprint after being relocated to a revived historic building in downtown Montreal. Here’s a closer look.

Apple and New Jersey consumer protection officials have settled a state investigation that found repeated pricing and refund policy violations in Apple stores. Here are the details.

Slowly but surely, Apple has been updating its own apps with the Liquid Glass look announced at WWDC. Today, it was the Apple Store app’s turn to get the visual update.

Apple seems to be making some changes to its executive team. This time, the company is naming a global VP who will be in charge of Apple’s retail stores around the world.

Apple today announced that it would be expanding its retail presence in the Kingdom of Saudi Arabia, with the online store opening in 2025, and physical stores opening in 2026.

The iPhone 16 is arriving in Apple stores today, and we’ve already seen people sharing photos from Apple Stores in Australia, Malaysia, Japan, and Germany.

Apple has now started sharing official photos from Apple stores, kicking off this year’s collection with photos from China and South Korea …

iPhone 16 is almost here. Following the start of pre-orders last week, the new iPhones will hit stores tomorrow, September 20. And to celebrate the launch, Apple has made its iconic Fifth Avenue store in New York glow in the colors of Apple Intelligence.

After becoming the first Apple Store in the country to unionize back in June 2022, the retail employees at the Towson Town Center location have reached a “historic” union contract with Apple this week, providing numerous benefits to the workers. This win comes after the union planned a strike earlier this year regarding the contract negotiations.

Apple is rolling out a big update to the Apple Store app for iPhone and iPad today. The new version of the app focuses on a “fresh, more curated experience” for finding new products to buy and managing existing products.

Apple has been renovating and relocating many of its stores around the globe, and now it’s time for the Milton Keynes store in the UK, located 50 miles northwest of London. The store will be closed next week and will reopen later this month in a new location.

Two years ago, Apple Store workers in Towson, Maryland voted in favor of unionization, making it the first Apple retail location in the United States to unionize. Now, those Apple Towson Town Center employees have authorized a strike, after “a year of negotiations with Apple management that yielded unsatisfactory outcomes.”

Apple on Monday was hit by a US Labor Board ruling on whether or not the company was illegally interrogating its employees about unionization activities. In that case, the board agreed that Apple had indeed been coercively interrogating its retail staff in New York City.

Starting in May, Apple is launching a new Today at Apple series at its retail stores focused on small business owners and entrepreneurs. Apple says that these sessions will offer “free opportunities to learn how Apple products and services can support their growth and success.”