There are some companies so well-known for their less-than-stellar customer service that even a machine like Siri feels the need to offer its condolences when you need to get in touch with them. Try asking Siri for Comcast’s customer service number and that’s exactly the response you’ll get.
After spending somewhere in the ballpark of literally forever on the phone with Comcast today, it’s nice to see Siri showing a little solidarity.
Tellingly, this seems to be a Comcast-specific response. Use the same exact phrasing for competitor Time Warner and you’ll at least get some web search results, if not an actual phone number.