Report a Problem Stories June 14, 2014

How-to: Request an iTunes purchase refund if you have a legitimate reason

When you purchase an item from the App Store or iTunes, it is possible to obtain a refund on items purchased within the past 90 days if you have a legitimate reason. For example, you might buy the live version of a song when you meant to get the studio version. It is certainly possible to download the wrong app inadvertently, especially on an iOS device.

In this article, I will outline the process of how report a problem (and request a refund) with items purchased in the App Store or iTunes.

Report a Problem Stories November 1, 2012

Apple just released a beta version of iOS 6.1 to developers following the public release of iOS 6.0.1. We get mostly expected fixes in 6.0.1, but we already started discovering new features in the 6.1 beta. Here’s what’s new so far in iOS 6.1 beta. Let us know in the comments below if you find anything else:

— Apple is making it easier to report issues with its new iOS Maps app. As you can see in the image above, Apple changed what used to be a small link to a huge “Report a Problem” button that is larger than all of the other Map settings… expand full story

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