Apple today has made its Support app available for download in the United States. Last month, Apple released the app in select countries, but only today has it officially come to the United States.
The app allows users schedule repair appointments, a feature that was recently removed from the actual Apple Store app, as well as to view AppleCare services and more. Here’s how Apple describes the app:
Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it’s convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.
The new app tracks what products you might need support for by viewing the products associated with your Apple ID. The move comes as Apple is looking to reduce reliance on in-store support and push users towards other customer service options, as evident by the removal of the ability to make Genius Bar appointments from the regular Apple Store app.
Earlier this year, Apple also launched a dedicated Twitter account for fielding technical questions over the social network earlier this year
The new Support app for iOS is available now for free on the App Store.
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