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Disney+ blames tech glitch for missing episodes of hit TV shows, fix coming

If you’ve noticed that episodes of your favorite TV shows are currently missing from Disney+, you’re not alone. Disney has confirmed this issue and says that it is working to bring the episodes back as soon as possible. As first reported by the blog What’s On Disney Plus, the problem affects a number of titles from Disney, Pixar, and Marvel.

Disney+ missing episodes glitch confirmed

Here are some of the affected titles, according to the blog:

  • Hannah Montana
  • Ducktales
  • Once Upon A Time
  • X-Men And The Wolverine
  • Ultimate Spider-Man
  • Agent Carter
  • Big City Greens
  • The Proud Family
  • Austin & Ally
  • Big Hero 6
  • The Wizards Of Waverley Place
  • Bizaardvark
  • Lab Rats Elite Force
  • Marvel Rising
  • Mickey Mouse Clubhouse
  • The Owl House
  • And many more

After user complaints began surfacing on Twitter and other social media platforms, Disney confirmed the problem in a statement to TechCrunch. “We are actively working to resolve the issue impacting access to a subset of series episodes for some Disney+ subscribers,” a company spokesperson said. “We are sorry for the experience and appreciate everyone’s patience.”

TechCrunch adds:

Some Facebook group members suspected that this is a tech issue (which is what we would have guessed originally), while others had gone more onto the conspiracy side of things. Some were jumping to conclusions, without evidence, by suggesting that Disney was planning to move the shows with missing episodes over to Hulu or that topics discussed in these episodes were controversial. One member suggested the possibility that this was Disney’s attempt to prevent people from pirating the entire series and selling them.

While these were interesting and certainly far-fetched theories, we now know that the streaming service just has a glitch, and the team aims to fix it soon enough.

It appears that some episodes are slowly returning, but it’s expected to be a long process and it could be a while until the situation is fully resolved. At this point, it’s unclear what exactly caused these episodes to disappear in the first place.

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Avatar for Chance Miller Chance Miller

Chance is the editor-in-chief of 9to5Mac, overseeing the entire site’s operations. He also hosts the 9to5Mac Daily and 9to5Mac Happy Hour podcasts.

You can send tips, questions, and typos to chance@9to5mac.com.

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