Skip to main content

Kindle won’t download books from your library? The iOS app still works [U: Fixed]

If you’re finding that your Kindle won’t download books from your library, it’s not just you. It’s an Amazon bug that the company says may take another day or so to fix.

Update: The company was able to fix it faster than expected …

GoodEreader reported the issue.

Amazon is having an outage with its Kindle e-reader ebook system. New books purchased from the Kindle Store will not be downloaded locally, and any books in your library that have not already been downloaded will not be downloaded. All of the books that users want to read cannot be read unless they are downloaded locally to the Kindle. Some users have reported that books start downloading to their Kindles but stop downloading at single digits.

Good e-Reader contacted Amazon support, and the company stated they knew the bug and were having server issues. They said it would be at least 48 hours before ebooks started downloading again, but it could be longer.

The good news is that you’re not totally locked out of your new books: Downloading them to the iOS app still works.

The site also notes that the problem with the Send to Kindle feature persists, three weeks later. This feature allows Kindle owners to add PDF documents to their Kindles by sending them to a personalized email address for each device, but this is currently broken and there’s no word on when it may be fixed.

Amazon told us:

On July 3, some Kindle customers experienced an issue that impacted their ability to download e-books. The issue was quickly resolved.

Photo by @felipepelaquim on Unsplash

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

Comments

Author

Avatar for Ben Lovejoy Ben Lovejoy

Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com!


Ben Lovejoy's favorite gear

Manage push notifications

notification icon
We would like to show you notifications for the latest news and updates.
notification icon
You are subscribed to notifications
notification icon
We would like to show you notifications for the latest news and updates.
notification icon
You are subscribed to notifications