Microsoft is updating Outlook for Mac to include one of the best new features Apple has added to Mail in recent years. The update also brings Outlook for Mac up to speed with the Windows and web version when it comes to this capability.
The Microsoft feature is called Recall — no, not that Microsoft Recall — and it works like Mail’s Undo Send feature. Apple added Undo Send to Mail in 2022.
The idea is the same. You realize you made a typo or said something spicy that you regret to the wrong person. If only you could prevent that email from being read by the other person.
Apple’s solution is rather low tech. It simply provides a buffer period of several seconds before actually sending the email.
Top comment by bondinspace
The Recall feature is super dumb. The way it works for non-Exchange organizations (our company is on Gmail) - you'll get an email from someone on Exchange, followed later by another email saying "So-and-so wants to recall the following message."
Because it doesn't actually delete anything, I have to imagine the only end result is people opening the original email because we are inherently nosy and want to know what mistake they made - especially if it's maybe a juicy one. If Outlook on Mac doesn't already have an undo send option, it should add one immediately.
Microsoft Recall is more robust in some ways, but more limited in others. Here’s how it works:
Message recall is available after you select Send and is available only if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account in the same organization. Messages sent to or from a Hotmail, Gmail, or live.com account can’t be recalled.
That means it’s possible to “unsend” a message beyond the minute or so of the send buffer, but it only works between Microsoft accounts in the same company. That’s probably fine for internal professional communication.
Recall for Outlook for Mac is available in beta currently and will reach all users in the future.
Should Apple’s Undo Send work more like Recall? Share your thoughts below.
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