Update: Apple’s System Status page now lists the issue as resolved.
Apple’s platform for recording and managing security camera footage has been experiencing performance issues for over 24 hours. Here are the details.
Issue started yesterday at 6:49 p.m. ET
If you rely on HomeKit Security Video and have been encountering performance issues, you’re not alone.
Apple confirmed yesterday at 6:49 p.m. ET that an ongoing HomeKit Secure Video issue has been affecting some users, causing the service to be “slow or unavailable.”
As a result, some users aren’t getting motion alerts from their HomeKit cameras, and recordings may not be saved.
Top comment by IndomitableSlake
So there’s HomeAssistant and one other open source service that allow you to use any “smart” device within the Apple Home ecosystem natively. Do those allow for local video hosting/streaming/off-site viewing as well? I’ve never trusted HSV and don’t want to pay for it. And a self-hosted system wouldn’t be reliant on others’ servers’ downtime.
On the HomeKit subreddit, some users report missing recordings and motion alerts, while others can still see live feeds despite not receiving alerts.
Apple has yet to acknowledge or comment on the situation, aside from signaling the issue on its status page.
We’ll update this post if Apple comments on the issue, or once it is resolved.
Have you been experiencing issues with HomeKit Secure Video? Let us know in the comments.
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