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PSA: Proton Mail and other Proton platforms facing widespread outage [U: Fixed]

Update, 8:45 p.m. ET: Proton’s latest update says: “This outage has now been largely resolved, and services are back online. We are still clearing a few lingering issues, however, meaning some users will experience delays in email delivery and reception, and receiving notifications. No data has been lost as a result of this outage.” The original story follows below.

Proton has confirmed a major outage affecting Proton Mail, Proton VPN, Lumo, and other platforms and services. Here are the details.

Proton working on a fix

Earlier tonight, Proton’s status page confirmed major outages affecting:

  • Proton Mail
  • Proton VPN
  • Proton Calendar
  • Proton Drive
  • Proton Pass
  • SimpleLogin
  • Proton Wallet
  • Lumo by Proton

The company says that after its initial investigation and mitigation efforts, all issues are now classified as partial outages. A status update posted at 7:37 p.m. ET says:

“Our efforts to restore impacted services are now yielding results, and as a result are starting to recover for some users. Meanwhile, we are continuing recovery operations.”

The outage was initially confirmed at 6:09 p.m. ET, as reports on Downdetector began to climb. Users on X also noted the issues, prompting the company to address the situation:

We’re monitoring the issue and will update this post as new information becomes available or once the issues are marked as resolved.

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Avatar for Marcus Mendes Marcus Mendes

Marcus Mendes is a Brazilian tech podcaster and journalist who has been closely following Apple since the mid-2000s.

He began covering Apple news in Brazilian media in 2012 and later broadened his focus to the wider tech industry, hosting a daily podcast for seven years.