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Apple @ Work is a 9to5Mac series where Bradley Chambers looks at the latest trends and news with how the Mac and iOS are working in enterprise IT environments.

A new regular series from Bradley Chambers covering Apple in the enterprise

About Apple @ Work: Bradley Chambers has been managing an enterprise IT network since 2009. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, and thousands of Macs and iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.

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Apple @ Work: Platform SSO is the single most important technology Apple has introduced for the enterprise

Platform SSO

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

For the last fifteen years, Mac admins have been chasing a ghost: the “Single Glass Pane” of identity. We spent years trying to bind Macs to Active Directory, only to realize it was a nightmare to manage. Then we moved to other tools to sync local passwords with the cloud. These were great tools, but they were band-aids. They were third-party software trying to connect two different worlds (local and cloud).

With Platform SSO, Apple has built that glue directly into the foundation of macOS. I will go on record: this is the most critical enterprise technology Apple has shipped since the foundation of device management. It marked the moment where the Mac became a direct extension of your cloud identity.

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Apple @ Work: Apple’s bet on local AI was right, but our management tools will need to evolve

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

For the last decade, the technology industry has been obsessed with the cloud. The assumption was that the future of AI will also rely on massive data centers, infinite GPUs, and an always-on internet connection. Apple, however, took a different path. With Apple Silicon, they bet that the most important processing would happen locally on the Neural Engine. I believe Apple made an incredibly important decision.

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Apple @ Work: M.A.C.E. app is a prime example of the Mac admins community at work

MACE app

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

If you were managing Macs in the enterprise fifteen years ago, you weren’t just an IT admin who loved Apple, you were a survivalist. In those days, Apple was often an afterthought in the corporate world, treated as a nuisance by many IT leaders who prioritized Windows and PC deployments. Because we didn’t have massive vendor support or enterprise-grade tools handed to us, the Mac admin community had to build them ourselves. The community wrote scripts, shared knowledge, and built apps. Obviously, today is different. Apple is quickly becoming the default endpoint for enterprises. The community effort hasn’t stopped, though. Another app showed up on my radar recently, and it’s a prime example of the Mac admins community at work. Let’s look at M.A.C.E.

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Apple @ Work: Password Utility solves the FileVault reboot headache for remote Macs

Password Utility

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

If you have managed Macs with remote work for any length of time, you know the specific sense of issue that comes with having to restart. You have a long wait for the screen-sharing part to come back online. The problem isn’t the network. The problem boils down to FileVault. When a modern Mac reboots, it shows a pre-boot macOS login screen that is not yet fully connected to the network or has not yet loaded the full OS. It is encrypted, secure, and completely unreachable until someone physically types a password. For IT folks managing a fleet of devices in various locations, this is a nightmare. Twocanoes Software has a tool called Password Utility that finally fixes this annoyance, and for $10 a year, it belongs on every Apple Silicon Mac you manage remotely. I found this tool because I recently had this issue with a Mac I manage so I went searching for a solution.

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Apple @ Work: It’s time for an Apple Knowledge Base Articles API to save us from bad AI troubleshooting

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

For an IT Director in 2026, you are probably overwhelmed with AI tools and strategies that promise to answer every question, so you never have to read a support document again. The problem can often be with data sources. If I ask a third-party LLM why a specific configuration profile setting is failing to work as you want on macOS, they are likely to guess based on data scraped from Reddit threads or other random places. We don’t need more AI chatbots guessing at Apple IT solutions. I believe the next major feature for Apple Business/School Manager should be an IT Knowledge API that allows device management service vendors to bake Apple’s official, real-time troubleshooting data directly into their products.

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Apple @ Work: New survey shows why the Mac is becoming the most sustainable device in the enterprise

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

We are just past the five-year anniversary of the first Apple Silicon Mac (M1 MacBook Air), and the long-term impact of that transition is starting to show up for both Apple and IT teams. MacPaw’s new Mac Admin Survey for 2026 paints a clear picture of what life looks like for IT teams managing Apple hardware. Macs are lasting longer, IT teams are relying more on automation and maintenance tools, and AI is quietly becoming part of everyday IT team workflows. At the same time, resource gaps are growing, and most teams are understaffed. IT teams are being asked to support larger fleets with fewer people, and they are turning to community support and new tools to keep up with ticket volume, etc.

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Apple @ Work: Dashlane’ Passkey Power Report shows why enterprise IT must prepare for a passwordless future

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Dashlane’s new Passkey Power Report makes something very clear for consumers and businesses alike. Passkeys are no longer a future project for IT departments. They are becoming part of daily life for end-users, and the adoption curve will rapidly accelerate from here. According to the report, 40% of Dashlane customers now store at least one passkey, which is double what the report showed last year. One likely huge reason for this growth is that Google made passkeys the default for personal Google accounts, pushing its own usage up more than 350%. Even SaaS apps like HubSpot and Okta are experiencing rapid growth as they roll out support.

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Apple @ Work: ABM Warranty shows why Apple’s new Business Manager APIs matter for IT teams

ABM Warranty

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

The new Apple Business Manager API enables third-party tools to access device data directly from Apple in a secure, predictable, and really helpful manner for IT teams managing large fleets of Apple devices. It is the kind of work that Apple does behind the scenes that ultimately has a huge impact as people build around it. When Apple exposes more of its device information and management capabilities through official APIs, the entire ecosystem benefits, and a new app is a prime example.

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Apple @ Work: It is time for Apple TV to get PoE and finally reach its enterprise potential


Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

I believe that the Apple TV is one of Apple’s most underrated products in the enterprise and retail. For IT teams it is a surprisingly powerful tool for conference rooms, retail displays, training spaces, and digital signage. It is easy to manage remotely, incredibly stable, and fits right into the same device management and deployment workflows that IT teams already use for Macs, iPads, and iPhones. For the price, you get a lot of capability. Yet Apple TV still has not reached its full potential inside the enterprise because it is missing one thing that would make it dramatically easier to deploy at scale: Power over Ethernet.

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Apple @ Work: Apple brings built-in recovery intelligence to macOS 26

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

In my time with managing Apple devices in the enterprise, macOS has always been known for its reliability in terms of not getting to a state where it can’t boot, but even the most stable systems have the occasional bad day due to a software update issue, etc. With macOS 26, Apple introduced Recovery Assistant, a built-in utility designed to help when that happens. Instead of forcing users to boot into recovery mode and guess at what went wrong, Recovery Assistant automatically launches when the Mac fails to start, diagnoses the problem, and tries to fix it.

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Apple @ Work: SupportApp 3.0 brings new design, accessibility updates, and built-in configuration mode for IT teams

SupportApp 3.0

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

SupportApp has been one of my favorite free tools to recommend for IT teams who manage fleets of macOS devices. It gives IT teams easy access to the kind of system information that usually takes multiple steps to collect. With the new version 3.0, SupportApp undergoes a major redesign for macOS 26 (Liquid Glass), features improved accessibility, and introduces a new Configurator Mode that enables IT to build and test configurations directly within the app.

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Apple @ Work: Even in enterprise competition, the smartest companies know when to partner


Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.


I believe Apple’s rise as the preferred device for IT teams comes from its focused approach to solving real problems first, then building the tools that make it easy for companies to connect their entire stack and have everything just work. While some companies in years past built their ecosystems around lock in and doing everything, Apple built its enterprise strategy around integration. The new collaboration between JumpCloud and Google Workspace is the latest reminder that the future of enterprise IT is not about competition. It is about cooperation for the customer, even when you compete at the same time.

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Apple @ Work: Why Managed Apple Accounts and federated authentication are now essential for every enterprise

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Managed Apple Accounts are quickly becoming the foundation of Apple devices at work, and if your organization has not rolled them out yet, it’s a project worthy of your team’s attention heading into 2026. Back in my long-retired K-12 tech-focused days in 2012, Fraser Speirs and I talked at length about how identity management was the problem to solve in a cloud and multi-device world. Apple’s managed identity system has quietly become one of the most important parts of its enterprise story. What started as a way to manage App Store accounts for students and employees has evolved into a secure, scalable identity layer that connects everything in the Apple ecosystem with the tools IT already uses.

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Apple @ Work Podcast: SupportApp 3.0 makes remote Mac support even easier

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

In this episode of Apple @ Work, Jordy Witteman from Root3 joins the show to talk about the latest updates to SupportApp.

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Apple @ Work: How Apple Vision Pro is helping redefine accessibility through non-invasive brain-computer interfaces

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Since its release, Apple Vision Pro has been discussed a lot in the context of entertainment and work, but its most meaningful long term use case might be happening in healthcare. A new clinical study from Cognixion is using Vision Pro to learn more about how people living with conditions such as ALS, spinal cord injuries, or stroke related impairments can communicate using a combination of brain signals, eye tracking, and AI.

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Apple @ Work Podcast: Google Workspace and JumpCloud partner to launch new cloud productivity solution for enterprises

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

In this episode of Apple @ Work, Greg Keller from JumpCloud joins the show to talk about their new collaboration with Google, IT in the AI era, and much more.

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Apple @ Work: Chrome’s new Extensible Single Sign-On support makes it a better Mac citizen for IT teams

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

The web browser is one of the most important apps on any Mac, especially in the enterprise. For most employees, it is where a lot of their work happens: Jira, SDFC, email, and other SaaS tools. For IT, that makes the browser both a productivity enabler and one of the biggest security surfaces to manage. Getting identity and access right inside the browser is now just as critical as securing the device itself. That is why Chrome’s new support for Apple’s Extensible Single Sign On framework is such a big deal heading into Q4. It gives IT a native, secure way to deliver seamless authentication for Chrome users on the Mac without adding much friction or complexity.

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Apple @ Work: CIOs say Apple is now mission critical for the enterprise

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

It began in 2020, and since then, Apple has steadily gone from the computer employees begging IT to support to a platform CIOs now consider as mission-critical. A new CIO survey shows Apple makes up 63% of endpoints in the enterprise today. 95% of IT leaders plan to grow their Mac purchases over the next two years. 73% are already running AI workloads on Apple devices. Apple Silicon, combined with end-to-end hardware and software, and strong price-to-performance, has led to an incredible run for Apple in the enterprise.

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Apple @ Work: Why Apple should cut the software update delay to 30 days

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple has long given IT admins the ability to delay software updates across fleets as it has built out the modern device management stack. The idea made sense at the time because it gave IT teams time to test, validate, and make sure nothing broke before updates hit thousands of devices.

The world has changed though. Security risks move faster, attacks are smarter, and the 90 day window Apple still offers feels outdated. As Apple has made the yearly updates more reliable in terms of not breaking things, I think it is time for Apple to rethink the balance and cut that maximum delay down to 30 days.

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Apple @ Work: Apple Configurator remains IT’s hidden superpower in the age of zero touch deployments

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple has built a world for IT where zero-touch deployments are the defacto default. Most devices arrive sealed, are unboxed by the end user, and are configured automatically through device management services. For many IT teams, that is the dream scenario they have always wanted. In education and retail, there are still plenty of times when a hands-on macOS app for deployment can be just as valuable. That is where Apple Configurator for macOS continues to matter.

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Apple @ Work: Live Translation with AirPods could reshape global business communication

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple Intelligence has been largely underwhelming to most people thus far. That said, I believe that a killer use case has arrived, and we’re vastly underestimating its long-term impact. That feature is Live Translation. It is easy to dismiss it as a travel gimmick, but I think it could become one of the most important business tools Apple has ever shipped. When AirPods can handle real-time translation with nothing more than an iPhone in your pocket, the way global teams collaborate starts to look very different.

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Apple @ Work: Emory’s first all-Apple hospital and Epic Mac app highlight company’s growing healthcare role

Emory Apple

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple’s footprint in the enterprise has steadily expanded, but healthcare is where the impact can feel the most personal. At Emory Healthcare, Apple devices are now the foundation of care delivery. Emory Hillandale is the nation’s first hospital fully powered by Apple products, with Macs, iPads, iPhones, and Apple Watches deployed throughout the hospital to run Epic Hyperspace and support patient care. One of the most important aspects of this rollout is that Epic is now a native macOS app.

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Apple @ Work: AI driven phishing scams show why identity security must be a priority for Apple fleets

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Starting around 2012, I told anyone who would listen that identity was the key problem for IT. I’ve been proven right, and companies have built great solutions in the years since. That does not mean it is a completely solved problem, though. Cisco Duo’s 2025 State of Identity Security report highlights that the risks are growing faster than many IT teams are prepared to handle. AI-driven phishing, identity spoofing, and internal leaks are forcing companies to rethink authentication and access. What was once an afterthought in infrastructure planning now must be treated as a core security function from the beginning, especially for Apple fleets.

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Apple @ Work: Apple says it’s past time to get serious about Declarative Device Management

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple has been building toward Declarative Device Management for a few years, but at WWDC 2025 earlier this summer, it became clear that the transition is over. DDM is not a future concept or an option for Apple fleets. It is now how Apple expects organizations to manage updates, apps, and policies across iPhone, iPad, Mac, Apple TV, and Vision Pro. This is a technical and mental change and a vendor litmus test for IT teams. If your device management provider is not fully committed to DDM, Apple just gave you a reason to start planning your transition and the tools to do so.

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