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Apple @ Work is a 9to5Mac series where Bradley Chambers looks at the latest trends and news with how the Mac and iOS are working in enterprise IT environments.

A new regular series from Bradley Chambers covering Apple in the enterprise

About Apple @ Work: Bradley Chambers has been managing an enterprise IT network since 2009. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, and thousands of Macs and iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.

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Apple @ Work: Unpacking the top mobile threats facing your Apple fleet this year

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage, and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

If you spend enough time managing Apple devices in an enterprise environment, you start to spot patterns in how security incidents happen. It is rarely a cinematic Ocean’s 11-style hack. Instead, it is usually a user delaying an iOS update for three months or an employee connecting to an open Wi-Fi network at a hotel or coffee shop. Jamf recently released its Security 360: Annual Trends Report on Mobile Devices, and the data paints a very clear picture of the vulnerabilities that IT departments are currently facing. Even in the age of AI, what’s old is new again

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Apple @ Work: Is Safari the biggest shadow IT blind spot in your enterprise?

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage, and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Over the last few weeks, I have talked a lot about shadow IT and how it is evolving. I recently did a webinar on AI as the new shadow IT, but there is another area Apple IT administrators need to consider: the web browser. A new report from Omdia, commissioned by Parallels, surveyed 400 IT and cybersecurity professionals and found that 68% of organizations are seeing an increase in browser-based security incidents. Since most enterprise SaaS apps are browser-based, it’s worth considering.

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Apple @ Work: Free Apple device management is a baseline, not a finish line

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple recently announced that the device management portion of its new Apple Business platform is now completely free. If you manage a fleet of Apple devices, this immediately caught your attention. It’s the first free device management system I can remember since Meraki’s System Manager. Giving small businesses a free tool to manage their Macs and iPhones is a huge win for the ecosystem. However, if you are an IT administrator looking at your current device management renewal and wondering if you can just cancel it and move everything to Apple, you need to pump the brakes a bit. Let’s look at why.

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Apple @ Work: How to add an existing Mac to Apple Business Manager without wiping it

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple Business Manager (and Apple School Manager) is foundational to the modern Apple IT management experience. With that said, if a Mac isn’t in it, device management is a different ballgame. You might have a fleet of Macs that were purchased through a consumer channel or inherited from a company merger. If you want them in Apple Business Manager so you can use Automated Device Enrollment, you will generally need to wipe the device. What if you don’t want to? That’s where add2abm comes into play.

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Apple @ Work: PocketMDM puts Apple device management in your pocket

PocketMDM

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage, and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

My use of my iPhone has somewhat evolved over the years. I used to want to replicate everything that my Mac could do on my iPhone, but over time, I’ve looked to my Mac as the workhorse and my iPhone as a “cloud remote” to quickly do things on the go that take minimal effort and thought processing. Apple device management is one of those things. I don’t want to manage my entire database on my iPhone. I do, however, want to do a few things. That is where tools like PocketMDM come into play.

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Apple @ Work: Eero adds LTE failover for remote employees and Starlink could be that for enterprises

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage, and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

The need for highly reliable internet connectivity is a no brainer for enterprises, K through 12, healthcare, etc. Eero recently launched Eero Signal, a 4G LTE backup device that plugs into existing Eero routers to automatically keep homes and small businesses online during an ISP outage. A 5G version is on the way. With an Eero Plus subscription, 10GB of bandwidth per year is included, with options to upgrade to 100GB.

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Apple Business Essentials goes free as Apple merges enterprise tools into Apple Business

Apple Business

Today, Apple announced a massive shift in how it approaches the enterprise market. On April 14, Apple will merge all of its business and enterprise tools under a single, unified platform simply called Apple Business. The biggest news in this announcement is that the built-in mobile device management features (previously a paid subscription under Apple Business Essentials) will be completely free for organizations in over 200 countries.

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Apple takes aim at Google Workspace and Microsoft 365 with new hosted business email

For over a decade, the enterprise email and calendar market has been a two-horse race between Microsoft and Google. If you started a new company, you bought your domain and immediately signed up for either Microsoft 365 or Google Workspace. With the launch of the new Apple Business platform, Apple is officially throwing its hat into the ring to challenge Google and Microsoft with a free business email service.

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Apple @ Work: From rogue Dropbox folders to the File Provider framework

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

When we talk about the accelerated growth of the Mac in the enterprise, we usually bring up how Apple Business Manager enabled easy zero-touch deployment or the sheer power of Apple Silicon, creating an incredible user experience, but I firmly believe that one of the key trends paved the way for Apple to take over the corporate world was with with Dropbox shoehorning itself into macOS back in the late 2000s.

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Apple @ Work: IT leaders fear vendor lock-in as the ‘Cloud Only’ dream fades

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

For the last decade, the strategy for many IT departments was simple: move everything to the cloud to save on costs. The promise was moving faster, with less downtime and less maintenance, but as we settle into 2026, the reality is looking a bit different for some teams. Parallels has just released its 2026 State of Cloud Computing Survey. The results paint a picture of IT teams slowing down on “cloud at all costs” because they are realizing it’s leading them into vendor lock-in.

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Apple @ Work: ABMate gives Apple Business Manager the native Mac app it deserves

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage, and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple Business Manager (and Apple School Manager) is the source of truth for Apple device management. If a device isn’t in ABM, it doesn’t really exist for your fleet is concerned. While the web portal has improved over the years, it is still a web portal. It generally takes me longer to log in, approve 2FA, etc., than it does to actually search. This is why I was excited to come across ABMate recently.

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Apple @ Work: Meeting Owl 5 Pro brings 360-degree video and single-cable connectivity to the boardroom

Meeting Owl Pro 5

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

If you have walked into a conference room with a MacBook Air in the last five years, you know the struggle. You look for the cable, realize it does not fit your laptop because it’s HDMI, hunt for a USB-C dongle, find one that is broken or doesn’t do the handshake right, and eventually just join the Zoom call from your laptop screen. Owl Labs has been a staple in small conference rooms for a while with their 360-degree cameras. I really saw them take off during COVID and remote work. They look unique, but they solved the camera angle problem of getting everyone on the screen. Recently, they announced the Meeting Owl 5 Pro. While the camera specs are improved, the real upgrade story for Mac users is the connectivity that this new model brings.

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Apple @ Work: How the iPhone forced the entire printing industry to adopt AirPrint

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

If you worked in IT during the 2000s and the early 2010s, you know that printer driver management was the absolute worst part of the job and was a huge part of OS X upgrades. Manufacturers delayed support for the new OS X for months, and it was generally just an absolute nightmare. Then the iPhone and iPad arrived and changed everything… slowly.

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Apple @ Work: DDM OS Reminder 2.0 fixes the biggest flaw in Declarative Device Management software updates

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Declarative Device Management is no longer the future of Apple device management for IT teams, it’s the present. There is no debate there. It moves the logic from the server to the device, making things faster, more autonomous, and more reliable. One of the best uses of DDM is managing software updates. You set a deadline, and the device enforces it. Coming from the legacy technology, DDM for software updates was a huge upgrade that really solved some major pain points.

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Apple @ Work: Platform SSO is the single most important technology Apple has introduced for the enterprise

Platform SSO

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

For the last fifteen years, Mac admins have been chasing a ghost: the “Single Glass Pane” of identity. We spent years trying to bind Macs to Active Directory, only to realize it was a nightmare to manage. Then we moved to other tools to sync local passwords with the cloud. These were great tools, but they were band-aids. They were third-party software trying to connect two different worlds (local and cloud).

With Platform SSO, Apple has built that glue directly into the foundation of macOS. I will go on record: this is the most critical enterprise technology Apple has shipped since the foundation of device management. It marked the moment where the Mac became a direct extension of your cloud identity.

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Apple @ Work: Apple’s bet on local AI was right, but our management tools will need to evolve

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

For the last decade, the technology industry has been obsessed with the cloud. The assumption was that the future of AI will also rely on massive data centers, infinite GPUs, and an always-on internet connection. Apple, however, took a different path. With Apple Silicon, they bet that the most important processing would happen locally on the Neural Engine. I believe Apple made an incredibly important decision.

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Apple @ Work: M.A.C.E. app is a prime example of the Mac admins community at work

MACE app

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

If you were managing Macs in the enterprise fifteen years ago, you weren’t just an IT admin who loved Apple, you were a survivalist. In those days, Apple was often an afterthought in the corporate world, treated as a nuisance by many IT leaders who prioritized Windows and PC deployments. Because we didn’t have massive vendor support or enterprise-grade tools handed to us, the Mac admin community had to build them ourselves. The community wrote scripts, shared knowledge, and built apps. Obviously, today is different. Apple is quickly becoming the default endpoint for enterprises. The community effort hasn’t stopped, though. Another app showed up on my radar recently, and it’s a prime example of the Mac admins community at work. Let’s look at M.A.C.E.

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Apple @ Work: Password Utility solves the FileVault reboot headache for remote Macs

Password Utility

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

If you have managed Macs with remote work for any length of time, you know the specific sense of issue that comes with having to restart. You have a long wait for the screen-sharing part to come back online. The problem isn’t the network. The problem boils down to FileVault. When a modern Mac reboots, it shows a pre-boot macOS login screen that is not yet fully connected to the network or has not yet loaded the full OS. It is encrypted, secure, and completely unreachable until someone physically types a password. For IT folks managing a fleet of devices in various locations, this is a nightmare. Twocanoes Software has a tool called Password Utility that finally fixes this annoyance, and for $10 a year, it belongs on every Apple Silicon Mac you manage remotely. I found this tool because I recently had this issue with a Mac I manage so I went searching for a solution.

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Apple @ Work: It’s time for an Apple Knowledge Base Articles API to save us from bad AI troubleshooting

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

For an IT Director in 2026, you are probably overwhelmed with AI tools and strategies that promise to answer every question, so you never have to read a support document again. The problem can often be with data sources. If I ask a third-party LLM why a specific configuration profile setting is failing to work as you want on macOS, they are likely to guess based on data scraped from Reddit threads or other random places. We don’t need more AI chatbots guessing at Apple IT solutions. I believe the next major feature for Apple Business/School Manager should be an IT Knowledge API that allows device management service vendors to bake Apple’s official, real-time troubleshooting data directly into their products.

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Apple @ Work: New survey shows why the Mac is becoming the most sustainable device in the enterprise

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

We are just past the five-year anniversary of the first Apple Silicon Mac (M1 MacBook Air), and the long-term impact of that transition is starting to show up for both Apple and IT teams. MacPaw’s new Mac Admin Survey for 2026 paints a clear picture of what life looks like for IT teams managing Apple hardware. Macs are lasting longer, IT teams are relying more on automation and maintenance tools, and AI is quietly becoming part of everyday IT team workflows. At the same time, resource gaps are growing, and most teams are understaffed. IT teams are being asked to support larger fleets with fewer people, and they are turning to community support and new tools to keep up with ticket volume, etc.

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Apple @ Work: Dashlane’ Passkey Power Report shows why enterprise IT must prepare for a passwordless future

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Dashlane’s new Passkey Power Report makes something very clear for consumers and businesses alike. Passkeys are no longer a future project for IT departments. They are becoming part of daily life for end-users, and the adoption curve will rapidly accelerate from here. According to the report, 40% of Dashlane customers now store at least one passkey, which is double what the report showed last year. One likely huge reason for this growth is that Google made passkeys the default for personal Google accounts, pushing its own usage up more than 350%. Even SaaS apps like HubSpot and Okta are experiencing rapid growth as they roll out support.

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Apple @ Work: ABM Warranty shows why Apple’s new Business Manager APIs matter for IT teams

ABM Warranty

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

The new Apple Business Manager API enables third-party tools to access device data directly from Apple in a secure, predictable, and really helpful manner for IT teams managing large fleets of Apple devices. It is the kind of work that Apple does behind the scenes that ultimately has a huge impact as people build around it. When Apple exposes more of its device information and management capabilities through official APIs, the entire ecosystem benefits, and a new app is a prime example.

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Apple @ Work: It is time for Apple TV to get PoE and finally reach its enterprise potential


Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

I believe that the Apple TV is one of Apple’s most underrated products in the enterprise and retail. For IT teams it is a surprisingly powerful tool for conference rooms, retail displays, training spaces, and digital signage. It is easy to manage remotely, incredibly stable, and fits right into the same device management and deployment workflows that IT teams already use for Macs, iPads, and iPhones. For the price, you get a lot of capability. Yet Apple TV still has not reached its full potential inside the enterprise because it is missing one thing that would make it dramatically easier to deploy at scale: Power over Ethernet.

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Apple @ Work: Apple brings built-in recovery intelligence to macOS 26

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

In my time with managing Apple devices in the enterprise, macOS has always been known for its reliability in terms of not getting to a state where it can’t boot, but even the most stable systems have the occasional bad day due to a software update issue, etc. With macOS 26, Apple introduced Recovery Assistant, a built-in utility designed to help when that happens. Instead of forcing users to boot into recovery mode and guess at what went wrong, Recovery Assistant automatically launches when the Mac fails to start, diagnoses the problem, and tries to fix it.

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