Tim Cook’s decision to address warranty controversy in China earns Apple praise from state-run media

Tim-cook-chinaAccording to a new report from Reuters, Apple’s decision to publicly address controversy over its warranty policies in China yesterday has already resulted in a positive reaction from the state-controlled media outlets that originally organized the smear campaign.

With its rare apology, Apple Inc went from pariah to praiseworthy in the eyes of China’s state-controlled media, a lesson for other foreign firms not to underestimate the speed and power of the government press… The Chinese newspapers that threw brickbats at Apple a few days ago have since changed their tune.

Apple attempted to appease government in China yesterday by issuing a letter from CEO Tim Cook to announce changes to its warranty policies in the country. The move followed a campaign by state-run media outlets that bashed Apple over its warranty policies compared to other countries and provided first-hand accounts from disgruntled customers. Apple initially stood its ground after the first critical reports as far back as July, but yesterday’s “rare” apology from Cook appears to be already having a positive impact in the country.

One of the media outlets that has now changed its tune is tabloid the Global Times, a newspaper published by the Communist Party’s People’s Daily, while government officials are also praising Apple for its decision: Read more

Apple objects to discovery request of secret Steve Jobs and Eddy Cue depositions

According to a report from The Hollywood Reporter, Apple is objecting to a discovery request in a class action case against Universal Music Group that seeks the release of trial exhibits, expert reports, and depositions from former CEO Steve Jobs and Vice President of Internet Software and Services Eddy Cue.

The depositions were originally given in a case between F.B.T. Productions, producers of Eminem records, and Universal Music group division Aftermath Records. That case is about to go to trial, but Apple is filing an objection to the discovery request from the class action that would alter an existing protective order, claiming the depositions and documents are “highly confidential and proprietary trade secrets.”

In its objection, Apple apparently referenced the fact that most involved in the case were sent out of the room during the depositions and claimed if released it could lead to “competitive harm”:
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