Update: Nuance has responded to these concerns in the comments. For their side of the story on this, hit up their page on the matter.
Dragon’s Dictation iPhone app, which we posted about last night, is getting some poor ratings in Apple’s comments. The app works really well, so what’s the major gripe? Turns out most of the negative comments involve the EULA which states that Nuance…
“collects and uses: the names of individuals and companies that appear in your address book in order to improve the quality of service…”
“You acknowledge and agree that Nuance may collect the names of individuals and companies that appear in your address book and the Speech Data as part of the Service and that such information shall only be used by Nuance or third parties acting under the direction of Nuance pursuant to the confidentiality agreements as identified above.”
Oh, and everything you say is obviously uploaded to Nuance. Obviously, some people might take issue with the company that pulls all of your contacts and uploads them to their server. Perhaps Nuance needs to be more clear about this policy, rather than burying it in the EULA.
So, read the EULA before installing the Free Dragon iPhone app. Perhaps Dragon will have a sans-contact-sharing option in an upcoming version.
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