Apple has opened up a replacement program for the first-generation iPod nano due to overheating issues. These affected units were sold between September 2005 and December 2006 and include a manufacturing defect sourced at a single Apple battery supplier for the first edition of ultra-small and thin screened iPods from Apple. Apple says the possibility of overheating is small, but since this iPod nano is over five years old, the likelihood of heating is higher than if the battery was younger.
Apple is telling users of the original iPod nano to stop using the product and get it replaced free of charge. The worldwide replacement program can be accessed through a special website that asks users to proceed by entering their iPod nano’s serial number (shown above). Replacement units for the original iPod nano are said to ship about six weeks after the replacement page is filled out by the customer and engraved units will be replacement with non-personalized models. As you can see after the break, this program will not cover all users. All of the information and instructions from Apple is after the break:
iPad Air 2
Not all first generation nanos are a part of this program (screenshot):
Apple’s instructions and official description of the issue:
Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.
This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.
Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.
Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.
You may order a replacement unit via the web. Click here to begin.
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.
Identifying an iPod nano (1st gen):
- It has a black or white plastic front and a silver metal back – later iPod nano models have a metal front and back. See images on this web page.
Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.