When Apple launched its iPhone 5 battery replacement program last year, the company said that it would accept devices for replacement up to two years after purchase. Because the devices with the faulty batteries were sold between September 2012 and January 2013, two years from that date range would have given buyers until January 2015 (or March 1st, 2015, according to the page) to get their devices swapped.
However, as spotted by iPhone in Canada, Apple today updated the copy on the page to state that replacements would be accepted for an additional year. The page now says that users may return their defective units until three years after the date of purchase, pushing the end date for the program back to January 2016 for those who bought their phones near the end of the time when affected models were sold.
Since only certain phones were impacted by this problem, users will need to plug their iPhone’s serial number into Apple’s support page to find out if they qualify for a replacement.
FTC: We use income earning auto affiliate links. More.
I love the way Apple cares for their customers…
Must have too many refurbs to get rid of.
What are you talking about? They’re replacing the battery, not the phone. It’s beyond me why someone would take the time to comment on something they know nothing about and pollute the internet and other peoples’ minds.
I have returned two iPhone 5’s for this issue and they swapped phones. Why are we so quick to jump down people’s throats.
Read his comment. Then read mine. I think it’s pretty obvious. I hate reading misinformation and speculation about anything just to skew people’s perception of the reality of the matter.