Disney+ launched slightly early today, the iOS and Android apps giving access ahead of the official launch at 3 am ET – but some subscribers have found themselves seeing an ‘Unable to connect to Disney+’ message.
Update: Disney has acknowledged the issue in a tweet, below …
The Verge reports on the Disney+ error message.
The launch day crunch is causing some problems for Disney+. After going live in the wee hours of the morning, Disney’s streaming service is now showing “unable to connect” errors as customers on the east coast begin waking up, signing up for their free trial, and exploring the Disney+ catalog.
Not everyone seems to be running into the errors, but reports are spiking across Twitter and other social media this morning.
The Disney+ Help account has now acknowledged the issue on Twitter.
https://twitter.com/DisneyPlusHelp/status/1194268462283018241
Disney managed expectations last week, by acknowledging the problems will always occur.
In preparation for the launch-day US audience, Disney ran a test pilot of Disney+ in The Netherlands. “The Netherlands was a great test. We wanted to have a sufficient number of users so that we could see how the app performed, what technology glitches might exist,” Kevin Mayer, chairman of Disney’s direct-to-consumer streaming business, said at a media gathering last week. “And by the way, there are always technology glitches. And you can always improve the technical performance of any service like this and we’ll continue to do so. We haven’t solved everything by any means.”
The Disney+ launch closely follows that of Apple TV+, which currently offers rather limited content.
Apple TV+ offers original comedies, dramas, thrillers, documentaries, and kids shows. However, unlike most other streaming services, Apple TV+ does not include a back catalog of any kind.
Check out our guide to all the Apple TV shows and movies currently available.
Disney+, in contrast, offers a massive range of existing content, as well as new shows, as the company recently promoted in a lengthy Twitter thread collated by Decider.
10 Things I Hate About You (1999)
101 Dalmatians (1996)
101 Dalmatians II: Patch’s London Adventure (2003)
102 Dalmatians (2000)
12 Dates of Christmas (2011)
20,000 Leagues Under the Sea (1954)
A Bug’s Life (1998)
A Goofy Movie (1995)
A Kid in King Arthur’s Court (1995)
A Ring of Endless Light (2002)
A Very Merry Pooh Year (2002)
Adventures in Babysitting (2016)
African Cats (2011)
Aladdin (1992)
Aladdin and the King of Thieves (1996)
Alice in Wonderland (1951)
Alice in Wonderland (2010)
Aliens of the Deep (2005)
Alley Cats Strike (2000)
Almost Angels (1962)
America’s Heart and Soul (2004)
Amphibia (2019)
Amy (1981)
An Extremely Goofy Movie (2000)
Andi Mack (2017)
Annie (1999)
Ant-Man (2015)
Apollo: Missions to the Moon (2019)
Atlantis Rising (2017)
Atlantis: Milo’s Return (2003)
Atlantis: The Lost Empire (2001)
Avalon High (2010)
Avengers Assemble (2013)
Avengers: Age of Ultron (2015)
Avengers: Earth’s Mightiest Heroes (2010)
Avengers: United They Stand (1999)
Babes in Toyland (1961)
Bad Hair Day (2015)
Bambi (1942)
Bambi II (2006)
Bears (2014)
Beauty and the Beast (1991)
Beauty and the Beast: The Enchanted Christmas (1997)
Bedknobs and Broomsticks (1971)
Before the Flood (2016)
Belle’s Magical World (1998)
Benji the Hunted (1987)
Best Friends Whenever (2015)
Big City Greens (2018)
Big Hero 6 (2014)
Big Hero 6: The Series (2018)
Bizaardvark (2016)
Bizarre Dinosaurs (2009)
Blackbeard’s Ghost (1968)
Blank Check (1994)
Bolt (2008)
Bonkers
Born in China (2017)
Boy Meets World (1993)
Brain Games (2011)
Brave (2012)
Breaking2 (2017)
Brink! (1998)
Brother Bear (2003)
Brother Bear 2 (2006)
Buffalo Dreams (2005)
Bug Juice: My Adventures at Camp (2018)
Cadet Kelly (2002)
Camp Nowhere (1994)
Camp Rock (2008)
Camp Rock 2: The Final Jam (2010)
Can of Worms (1999)
Candleshoe (1977
Captain Marvel (2019)
Cars (2006)
Cars 2 (2011)
Cars 3 (2017)
Casebusters (1986)
Cheetah (1989)
Chicken Little (2005)
Chimpanzee (2012)
Chip ‘n Dale: Rescue Rangers
Cinderella (1950)
Cinderella II: Dreams Come True (2002)
Cinderella III: A Twist in Time (2007)
Cloud 9 (2014)
College Road Trip (2008)
Confessions of a Teenage Drama Queen (2004)
Coop & Cami Ask the World (2018)
Cow Belles (2006)
Crash & Bernstein (2012)
Dadnapped (2009)
Dan in Real Life (2007)
Darby O’Gill and the Little People (1959)
Darkwing Duck
Davy Crockett and the River Pirates (1956)
Davy Crockett, King of the Wild Frontier (1955)
Decorating Disney: Holiday Magic (2017)
Deep Blue (2003)
Den Brother (2010)
Descendants (2015)
Descendants 2 (2017)
Diana: In Her Own Words (2017)
Diary of a Wimpy Kid (2010)
Dinosaur (2000)
Disney’s Adventures of the Gummi Bears
Disney’s Fairy Tale Weddings (2017)
Disney’s The Kid (2000)
Dog Whisperer with Cesar Millan (2007)
Don’t Look Under the Bed (1999)
Double Teamed (2002)
Doug’s 1st Movie (1999)
Dr. K’s Exotic Animal ER (2014)
Dr. Oakley, Yukon Vet (2014)
Drain the Oceans (2018)
DuckTales
DuckTales the Movie: Treasure of the Lost Lamp (1990)
Dumbo (1941)
Dumbo (2019)
Earth Live (2017)
Easter Island Unsolved (2009)
Eddie’s Million Dollar Cook-Off (2003)
Eight Below (2006)
Elena of Avalor (2016)
Emil and the Detectives (1964)
Empire of Dreams: The Story of the Star Wars Trilogy (2004)
Encore! (2019)
Escape to Witch Mountain (1975)
Even Stevens (2000)
Even Stevens (2000)
Evermoor Chronicles (2014)
Expedition Mars: Spirit & Opportunity (2016)
Fantasia (1940)
Fantasia (2000) (2000)
Fantastic Four (1994)
Fantastic Four: World’s Greatest Heroes (2006)
Fast Layne (2019)
Finding Dory (2016)
Finding Nemo (2003)
First Kid (1996)
Flicka (2006)
Flight of the Navigator (1986)
Flubber (1997)
Frank and Ollie (1995)
Freaky Friday (1976
Freaky Friday (2003)
Freaky Friday (2018)
Free Solo (2018)
Frenemies (2012)
Frozen (2013)
Full-Court Miracle (2003)
Fun and Fancy Free (1947)
Fuzzbucket (1986)
Garfield: A Tail of Two Kitties (2006)
Gargoyles
Geek Charming (2011)
Genius (1999)
Get a Clue (2002)
Giants of the Deep Blue (2018)
Girl Meets World (2014)
Girl vs. Monster (2012)
Go Figure (2005)
Going to the Mat (2004)
Good Luck Charlie (2010)
Good Luck Charlie, It’s Christmas! (2011)
Goof Troop
Gordon Ramsay: Uncharted (2019)
Gotta Kick It Up! (2002)
Gravity Falls
Great Migrations (2010)
Greyfriars Bobby (1961)
Guardians of the Galaxy (2014)
Guardians of the Galaxy (2015)
Gus (1976)
Halloweentown (1998)
Halloweentown High (2004)
Halloweentown II: Kalabar’s Revenge (2001)
Handy Manny
Hannah Montana (2006)
Hannah Montana and Miley Cyrus: Best of Both Worlds Concert (2008)
Hannah Montana: The Movie (2009)
Hatching Pete (2009)
Heavyweights (1995)
Herbie Goes Bananas (1980)
Herbie Goes to Monte Carlo (1977)
Herbie Rides Again (1974)
Herbie: Fully Loaded (2005)
Hercules (1997)
Hercules
High School Musical (2006)
High School Musical 2 (2007)
High School Musical 3: Senior Year (2008)
High School Musical: The Musical: The Series (2019)
Hocus Pocus (1993)
Home on the Range (2004)
Honey, I Blew Up the Kid (1992)
Honey, I Shrunk the Kids (1989)
Honey, We Shrunk Ourselves (1997)
Horse Sense (1999)
Hostile Planet (2019)
Hounded (2001)
How Dogs Got Their Shapes (2005)
How to Build a Better Boy (2014)
Hulk and the Agents of S.M.A.S.H. (2013)
I’ll Be Home for Christmas (1998)
Ice Age: The Great Egg-Scapade (2016)
Ice Princess (2005)
Inhumans (2017)
Inside Out (2015)
Inspector Gadget (1999)
Inspector Gadget 2 (2003)
Into the Grandy Canyon (2019)
Into the Okavango (2018)
Invincible (2006)
Invisible Sister (2015)
Iron Man (1994)
Iron Man (2008)
Iron Man 3 (2013)
Iron Man: Armored Adventures (2008)
Iron Will (1994)
Jack (1996)
Jake and the Never Land Pirates
James and the Giant Peach (1996)
Jane (2017)
Jessie (2011)
Johnny Kapahala: Back on Board (2007)
Johnny Tsunami (1999)
Jonas (2009)
Jonas Brothers: The 3D Concert Experience (2009)
Journey to Shark Eden (2010)
Journey to the Center of the Earth (1959)
Jump In! (2007)
Jumping Ship (2001)
Jungle 2 Jungle (1997)
Jungle Cat (1960)
Justin Morgan Had a Horse (1972)
Kazaam (1996)
Kickin’ It (2011)
Kim Possible (2002)
Kim Possible (2019)
Kim Possible
Kim Possible Movie: So the Drama (2005)
Kingdom of the Apes: Battle Lines (2017)
Kingdom of the Blue Whale (2009)
Kingdom of the White Wolf (2019)
Kronk’s New Groove (2005)
Lab Rats (2012)
Lab Rats: Elite Force (2016)
Lady and the Tramp (1955)
Lady and the Tramp (2019)
Lady and the Tramp II: Scamp’s Adventure (2001)
Legend of the Three Caballeros (2018)
LEGO Star Wars: All-Stars (2018)
Lego Star Wars: Droid Tales (2015)
LEGO Star Wars: The Freemaker Adventures (2016)
LEGO Star Wars: The New Yoda Chronicles (2014)
Lemonade Mouth (2011)
Leroy & Stitch (2006)
Let It Shine (2012)
Life Below Zero (2013)
Life Is Ruff (2005)
Life with Mikey (1993)
Life-Size 2 (2018)
Lilly the Witch: The Dragon and the Magic Book (2009)
Lilo & Stitch (2002)
Lilo & Stitch 2: Stitch Has a Glitch (2005)
Lilo & Stitch: The Series
Little Einsteins
Lizzie McGuire (2001)
Lost Treasures of the Maya (2019)
Man Among Cheetahs (2017)
Mars: Inside SpaceX (2018)
Marvel Rising: Secret Warriors (2018)
Marvel Studios: Assembling a Universe (2014)
Marvel’s Hero Project (2019)
Mary Poppins (1964)
Meet the Deedles (1998)
Meet the Robinsons (2007)
Melody Time (1948)
Mickey and the Roadster Racers (2017)
Mickey Mouse Clubhouse
Mickey, Donald, Goofy: The Three Musketeers (2004)
Mickey’s Once Upon a Christmas (1999)
Mickey’s Twice Upon a Christmas (2004)
Mighty Ducks: The Animated Series
Mighty Joe Young (1998)
Millions (2005)
Milo Murphy’s Law (2019)
Minutemen (2008)
Miracle (2004)
Miracle at Midnight (1998)
Miracle in Lane 2 (2000)
Miracle Landing on the Hudson (2014)
Miracle on 34th Street (1947)
Mission to the Sun (2018)
Moana (2016)
Mom’s Got a Date with a Vampire (2000)
Monkey Kingdom (2015)
Monsters University (2013)
Monsters, Inc. (2001)
Motocrossed (2001)
Mr. Boogedy (1986)
Mulan (1998)
Mulan II (2005)
Muppet Babies (2018)
Muppet Treasure Island (1996)
Muppets Most Wanted (2014)
My Favorite Martian (1999)
My Friends Tigger & Pooh
National Treasure: Book of Secrets (2007)
Newsies (1992)
Newsies: The Broadway Musical (2017)
Noelle (2019)
Now You See It… (2005)
Old Yeller (1957)
Oliver & Company (1988)
Once Upon a Mattress (2005)
One Day at Disney (2019)
One Hundred and One Dalmatians (1961)
One Magic Christmas (1985)
Operation Dumbo Drop (1995)
Origins: The Journey of Humankind (2017)
Out of the Box (1998)
Paris to Pittsburgh (2018)
Perri (1957)
Pete’s Dragon (1977)
Pete’s Dragon (2016)
Peter Pan (1953)
Phantom of the Megaplex (2000)
Phil of the Future (2004)
Phineas and Ferb
Phineas and Ferb the Movie: Across the 2nd Dimension (2011)
Piglet’s Big Movie (2003)
Pinocchio (1940)
Pirates of the Caribbean: At World’s End (2007)
Pirates of the Caribbean: Dead Man’s Chest (2006)
Pirates of the Caribbean: On Stranger Tides (2011)
Pirates of the Caribbean: The Curse of the Black Pearl (2003)
Pixel Perfect (2004)
PJ Masks (2015)
Planet of the Birds (2018)
Pocahontas (1995)
Pocahontas II: Journey to a New World (1998)
Pollyanna (1960)
Pooh’s Grand Adventure: The Search for Christopher Robin (1997)
Pooh’s Heffalump Movie (2005)
Princess Protection Program (2009)
Puppy Dog Pals (2017)
Quack Pack (1996)
Queen of Katwe (2016)
Quints (2000)
Ratatouille (2007)
Raven’s Home (2017)
Read It and Weep (2006)
Ready to Run (2000)
Recess
Recess: All Growed Down (2003)
Recess: School’s Out (2001)
Recess: Taking the 5th Grade (2003)
Remember the Titans (2000)
Return from Witch Mountain (1978)
Return to Halloweentown (2006)
Return to Never Land (2002)
Return to Oz (1985)
Richie Rich’s Christmas Wish (1998)
Right on Track (2003)
Rip Girls (2000)
Robin Hood (1973
Rocky Mountain: Animal Rescue (2018)
Rogue One: A Star Wars Story (2016)
Rookie of the Year (1993)
Roving Mars (2006)
Ruby Bridges (1998)
Sacred Planet (2004)
Saludos Amigos (1943
Sammy, the Way-Out Seal (1962)
Santa Paws 2: The Santa Pups (2012)
Saving Mr. Banks (2013)
Science Fair (2018)
Sea of Hope: America’s Underwater Treasures (2017)
Secret of the Wings (2012)
Secretariat (2010)
Secrets of Christ’s Tomb: Explorer Special (2017)
Secrets of Life (1956)
Secrets of the King Cobra (2012)
Shake It Up (2010)
Sharks of Lost Island (2013)
Sharpay’s Fabulous Adventure (2011)
Shipwrecked (1991)
Silver Surfer (1998)
Sister Act (1992)
Sister Act 2: Back in the Habit (1993)
Skyrunners (2009)
Sleeping Beauty (1959)
Smart Guy (1997)
Smart House (1999)
Snow Dogs (2002)
Snow White and the Seven Dwarfs (1937)
Snowball Express (1972)
Snowglobe (2007)
So Weird (1999)
Spider-Man (1981)
Spider-Man (1994)
Spider-Man (2017)
Spider-Man and His Amazing Friends (1981)
Spider-Man Unlimited (1999)
Spider-Woman (1979)
Springtime with Roo (2004)
Star Wars Rebels (2014)
Star Wars Resistance (2018)
Star Wars: A New Hope (1977)
Star Wars: Attack of the Clones (2002)
Star Wars: Return of the Jedi (1983)
Star Wars: Revenge of the Sith (2005)
Star Wars: The Clone Wars (2008)
Star Wars: The Clone Wars (2008)
Star Wars: The Empire Strikes Back (1980)
Star Wars: The Force Awakens (2015)
Star Wars: The Phantom Menace (1999)
Starstruck (2010)
Stepsister from Planet Weird (2000)
Stitch! The Movie (2003)
Stonehenge Decoded: Secrets Revealed (2008)
Stuck in the Middle (2016)
Stuck in the Suburbs (2004)
Sultan and the Rock Star (1980)
Super Buddies (2013)
Swiss Family Robinson (1940)
Swiss Family Robinson (1960)
Sydney to the Max (2019)
TaleSpin
Tall Tale (1995)
Tangled (2010)
Tangled (2017)
Tangled: Before Ever After (2017)
Tarzan & Jane (2002)
Teacher’s Pet (2004)
Teen Beach 2 (2015)
Teen Beach Movie (2013)
Teen Spirit (2011)
That Darn Cat (1997)
That Darn Cat! (1965
That’s So Raven (2003)
The Absent-Minded Professor (1961)
The Adventures of Bullwhip Griffin (1967)
The Adventures of Huck Finn (1993)
The Adventures of Ichabod and Mr. Toad (1949)
The African Lion (1955)
The Apple Dumpling Gang (1975)
The Apple Dumpling Gang Rides Again (1979)
The Aristocats (1970)
The Barefoot Executive (1971)
The Bears and I (1974)
The BFG (2016)
The Biscuit Eater (1972)
The Black Cauldron (1985)
The Black Hole (1979)
The Book of Pooh (2001)
The Brave Little Toaster Goes to Mars (1998)
The Brave Little Toaster to the Rescue (1997)
The Castaway Cowboy (1974)
The Cat from Outer Space (1978)
The Cheetah Girls (2003)
The Cheetah Girls 2 (2006)
The Cheetah Girls: One World (2008)
The Christmas Star (1986)
The Chronicles of Narnia: Prince Caspian (2008)
The Chronicles of Narnia: The Lion, the Witch and the Wardrobe (2005)
The Color of Friendship (2000)
The Computer Wore Tennis Shoes (1969)
The Country Bears (2002)
The Crimson Wing: Mystery of the Flamingos (2010)
The Emperor’s New Groove (2000)
The Emperor’s New School
The Even Stevens Movie (2003)
The Finest Hours (2016)
The Flood (2018)
The Fox and the Hound (1981)
The Fox and the Hound 2 (2006)
The Game Plan (2007)
The Ghosts of Buxley Hall (1980)
The Good Dinosaur (2015)
The Great Mouse Detective (1986)
The Great Muppet Caper (1981)
The Greatest Game Ever Played (2005)
The Haunted Mansion (2003)
The Hunchback of Notre Dame (1996)
The Hunchback of Notre Dame II (2002)
The Incredible Dr. Pol (2011)
The Incredible Hulk (1996)
The Incredible Journey (1963)
The Incredibles (2004)
The Jennie Project (2001)
The Journey of Natty Gann (1985)
The Jungle Book (1967)
The Jungle Book 2 (2003)
The Jungle Book: Mowgli’s Story (1998)
The Lion Guard (2015)
The Lion King (1994)
The Lion King 1½ (2004)
The Lion King II: Simba’s Pride (1998)
The Little Mermaid (1989)
The Little Mermaid
The Little Mermaid II: Return to the Sea (2000)
The Little Mermaid: Ariel’s Beginning (2008)
The Living Desert (1953)
The Lizzie McGuire Movie (2003)
The Lost Tomb of Alexander the Great (2019)
The Love Bug (1968)
The Luck of the Irish (2001)
The Mandalorian (2019)
The Many Adventures of Winnie the Pooh (1977)
The Million Dollar Duck (1971)
The Mistle-Tones (2012)
The Muppet Christmas Carol (1992)
The Muppet Movie (1979)
The Muppets (2011)
The Muppets (2015)
The New Adventures of Winnie the Pooh
The Nightmare Before Christmas (1993)
The Other Me (2000)
The Pacifier (2005)
The Parent Trap (1961)
The Parent Trap (1998)
The Poof Point (2001)
The Prince and the Pauper (1962)
The Princess and the Frog (2009)
The Princess Diaries (2001)
The Princess Diaries 2: Royal Engagement (2004)
The Proud Family Movie (2005)
The Reluctant Dragon (1941)
The Replacements
The Rescuers (1977)
The Rescuers Down Under (1990)
The Return of Jafar (1994)
The Rocketeer (1991)
The Rookie (2002)
The Sandlot (1993)
The Santa Clause (1994)
The Santa Clause 2 (2002)
The Santa Clause 3: The Escape Clause (2006)
The Scream Team (2002)
The Shaggy D.A. (1976)
The Shaggy Dog (1959)
The Shaggy Dog (2006)
The Sign of Zorro (1960)
The Simpsons (1989)
The Sound of Music (1965)
The Story of Robin Hood and His Merrie Men (1952)
The Strongest Man in the World (1975)
The Suite Life Movie (2011)
The Suite Life of Zack & Cody (2005)
The Suite Life on Deck (2008)
The Swap (2016)
The Sword in the Stone (1963)
The Thirteenth Year (1999)
The Three Caballeros (1945)
The Three Musketeers (1993)
The Tigger Movie (2000)
The Ugly Dachshund (1966)
The Ultimate Christmas Present (2000)
The Vanishing Prairie (1954)
The Wild (2006)
The Wizards Return: Alex vs. Alex (2013)
The World According to Jeff Goldblum (2019)
The Young Black Stallion (2003)
Thor: The Dark World (2013)
Those Calloways (1965)
Three Days (2001)
Three Men and a Baby (1987)
Three Men and a Little Lady (1990)
Thumbelina (1994)
Tiger Cruise (2004)
Timon & Pumbaa
Tinker Bell (2008)
Tinker Bell and the Great Fairy Rescue (2010)
Tinker Bell and the Lost Treasure (2009)
Titanic: (20 Years Later with James Cameron (2017)
Tom and Huck (1995)
Toy Story (1995)
Toy Story 2 (1999)
Toy Story 3 (2010)
Trail of the Panda (2009)
Treasure Island (1950)
Treasure of Matecumbe (1976)
Treasure Planet (2002)
Tree Climbing Lions (2018)
Tron (1982)
Tron: Legacy (2010)
Tron: Uprising
Tru Confessions (2002)
Tuck Everlasting (2002)
Turner & Hooch (1989)
Twas the Night (2001)
Twitches (2005)
Twitches Too (2007)
Ultimate Spider-Man (2012)
Under the Sea: A Descendants Short Story (2018)
Unidentified Flying Oddball (1979)
Up, Up, and Away (2000)
Valiant (2005)
Vampirina (2017)
Violetta (2012)
Waking Sleeping Beauty (2010)
WALL-E (2008)
Wendy Wu: Homecoming Warrior (2006)
While You Were Sleeping (1995)
Whispers: An Elephant’s Tale (2000)
White Fang (1991)
White Wilderness (1958)
Who Framed Roger Rabbit (1988)
Wild Yellowstone (2015)
Willow (1988)
Winged Seduction: Birds of Paradise (2012)
Wings of Life (2013)
Winnie the Pooh (2011)
Wizards of Waverly Place (2007)
Wizards of Waverly Place: The Movie (2009)
Wolverine and the X-Men (2009)
World’s Greatest Dogs (2016)
Wreck-It Ralph (2012)
X-Men (1992)
X-Men: Evolution (2000)
You Lucky Dog (1998)
You Wish! (2003)
Zapped (2014)
Zenon: Girl of the 21st Century (1999)
Zenon: The Zequel (2001)
Zenon: Z3 (2004)
Zombies (2018)
Zootopia (2016)
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