J.D. Power is out with its yearly study on US credit card satisfaction today and Apple has come out on top for the second year in a row.
Apple highlighted the achievement in a Newsroom post:
“Apple Card and issuer Goldman Sachs again topped the charts in the Midsize Credit Card Issuer segment of the annual J.D. Power U.S. Credit Card Satisfaction Study for the second year in a row.1 Apple Card and issuer Goldman Sachs also ranked highest across all of the surveyed categories in the Midsize Credit Card Issuer segment for the second straight year, including interaction, credit card terms, communication, benefits and services, rewards, and key moments.”
Apple’s VP of Apple Pay and Apple Wallet, Jennifer Bailey shared some thoughts on the award:
“Enhancing our customers’ lives is at the heart of what we do, so we are honored to have Apple Card and issuer Goldman Sachs recognized again this year for customer satisfaction,” said Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet. “We remain committed to providing a digital-first credit card that helps customers lead healthier financial lives, and we look forward to continuing to deliver innovative financial tools and award-winning customer satisfaction to our Apple Card users.”
For everything you need to know about Apple Card, check out our complete guide:
In other Apple Card and Apple Pay news, some users are seeing Amex cards being deleted unexpectedly in the iOS 16 beta, and Apple’s partner Goldman Sachs is also facing a regulatory probe from the CFPB:
- PSA: iOS 16 beta 6 bug causes Amex cards to be randomly removed from Apple Pay
- Apple Card bank Goldman Sachs facing regulatory probe into credit card practices
- Apple Card’s ‘rapid growth’ responsible for Goldman Sachs regulator probe, report says
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