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T-Mobile launches ’emergency exit’ from installments, new plan, and more with ‘Phone Freedom’

T-Mobile has announced its latest Un-carrier move today called “Phone Freedom.” Aiming to give customers at Verizon and AT&T an “emergency exit,” T-Mobile is offering some big incentives like the option to trade-in a locked phone for a free new one, upgrades every two years instead of three, a price lock guarantee, a new “Go 5G Plus” plan that’s the same for new or existing customers, a “Go Back Guarantee,” and more.

T-Mobile’s CEO Mike Sievert kicked off the Un-carrier announcement today in a YouTube video along with a press release. The Phone Freedom effort starts out by bringing up the fact that AT&T and Verizon have shifted to 36 month payoff contracts for iPhones and other smartphones. That’s increased from the 24 months that were the norm a few years ago.

He says the Un-carrier wants to be the carrier you choose, not the one you’re stuck with. So here’s what T-Mobile is doing starting April 23:

  • The Easy Unlock
    • Turn in a locked smartphone and get a new one on T-Mobile for free
  • Go 5G Plus plan
    • A “supercharged” version of T-Mobile Magenta Max plan that includes service, 24-month hardware payment, and all the freebies of Magenta Max like Apple TV+, Netflix, Free in-flight WiFi, taxes and fees included and more
  • Go Back Guarantee
    • If for some reason you’re not happy with T-Mobile within 30 days, it will give you up to $50 per line to go back to your old carrier

Pricing starts from $90/month for one line up to $150 for three, and $185/month for four lines:

And here’s a look at everything that comes with the new Go 5G plus plan:

Check out more details in the T-Mobile press release and look out for the plan to show up on its website on Sunday, April 23.

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Avatar for Michael Potuck Michael Potuck

Michael is an editor for 9to5Mac. Since joining in 2016 he has written more than 3,000 articles including breaking news, reviews, and detailed comparisons and tutorials.


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