If you’ve recently found your Mail app stuck on a blank white screen, you’re not alone. It’s been happening to my girlfriend, to my mom, and to quite a few thousand people around the world. Here are a few workarounds.
No Mail for you
Over the past few days, a growing number of iPhone users have reported that the Mail app displays a blank screen upon opening, becomes unresponsive, or crashes unexpectedly.
This issue appears to affect various iPhone models, suggesting it is a software-related problem tied to iOS 18.5. Apple has yet to acknowledge the issue.
Interestingly, while iOS 18.5 was released last month, widespread reports of this Mail app issue have only surfaced recently. Users across platforms like Reddit, Apple Support Communities and MacRumors have been sharing their experiences, indicating that the problem isn’t isolated.
Temporary workarounds
Top comment by cubbuc
These apps need to be decoupled from the OS anyway, I don’t know why we need to wait for operating system updates to get new app features.
While there’s no official fix yet, some users have found temporary solutions, including restarting the iPhone, force-closing the Mail app, disabling keyboard auto-correction and smart punctuation, and reinstalling the Mail app.
However, these solutions are not permanent, and the problem often recurs.
Nothing from Apple
As of now, Apple has not officially acknowledged the issue. The company’s System Status page does not indicate any problems with the Mail app either, and there has been no official communication regarding a fix.
In situations like this, Apple usually waits until it has a bug fix roadmap before it says anything. Still, we asked Apple about it, and will update this post if they respond.
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