During Apple’s September event, the Tim Cook announced that all new iOS devices purchased after September 1st would be given the option to get iWork and most iLife apps for free. Some users who had purchased iOS devices after the first of the month, however, had already paid for those apps prior to the announcement, or paid for them after the announcement due to confusion about how to claim the free versions.
Today Apple began sending out emails to eligible users who paid for the apps informing them that their iTunes accounts would be credited for the software they should have gotten for free. The amount listed in the tips we’ve received varies from customer to customer, so it appears the credits are only for the apps that were paid for, not the total price of all five apps.
The refund can be claimed via an iTunes Store redeem code included in the email. You can read the full message from Apple below.
Dear iTunes Customer,
On September 10, 2013, Apple announced that iPhoto, iMovie, Keynote, Pages, and Numbers iOS apps are now available as a free download on the App Store for qualifying iOS 7 compatible devices activated on or after September 1, 2013.
Our records indicate that you purchased one or more of these apps on or after September 1, 2013 so we have provided you with the iTunes code below in the amount of $5.34. This credit can be used towards the purchase of any content on the iTunes Store, App Store, or iBooks Store.
Detailed instructions for redeeming the code can be found at http://support.apple.com/kb/ht1574. Code: [redacted]
Thank you and we hope you enjoy using this credit towards your next purchase on iTunes.
Regards, iTunes Customer Support iTunes Support
For full iTunes Terms and Conditions click here: http://www.apple.com/legal/itunes/ww/
Thanks Tim and James!