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iTunes Connect experiencing multi-day outage for many users, here’s a fix

A noticeably large number of users are reporting issues logging into iTunes Connect, Apple’s developer portal for managing and distributing apps and other content to the App Store and iTunes. The outage appears to only be affecting a subset of users (we’ve had success logging in, for instance), but a growing number of developers have publicly voiced complaints online. Some users report not being able to access the service for going on four days:

[tweet https://twitter.com/powerje/status/623119396412751873]

Apple currently has yet to report any issues for iTunes Connect on its System Status page that tracks and reports downtime for its developer services.

Some users have reported success logging in after tweaking VPN settings, while another user posted the following workaround fix that others have used to patch what appears to be a Javascript issue at least temporarily until Apple officially addresses it:

[tweet https://twitter.com/psyclr/status/623099998687789057]

We’ve reached out to Apple about the downtime, and we’ll update here if we hear back.

[tweet https://twitter.com/rantydave/status/623064147211632641]

[tweet https://twitter.com/umugenzi/status/623020410251034624]

[tweet https://twitter.com/telemedicalapp/status/622972407884709888]

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Avatar for Jordan Kahn Jordan Kahn

Jordan writes about all things Apple as Senior Editor of 9to5Mac, & contributes to 9to5Google, 9to5Toys, & Electrek.co. He also co-authors 9to5Mac’s Logic Pros series.


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